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Ruggable · 3 weeks ago

Retail Operations Coordinator

Charlotte, North Carolina, United States

Full-time

Onsite

Entry, Mid Level

$65K/yr - $75K/yr

2+ years exp

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California, seeking a Retail Operations Coordinator to join their Project Delivery team. This role is crucial in supporting the execution of wholesale partnerships and ensuring efficient product delivery to wholesale partners.

Consumer GoodsHome DecorInterior DesignManufacturing

Responsibilities

Collaborate closely with the Wholesale Delivery manager to understand and fulfill specific Wholesale partnership needs, ensuring all product, packaging, labeling, and compliance requirements are met

Support the creation and testing of customized packaging solutions for each wholesale partner, ensuring that packaging meets quality standards, is cost-effective, and is ready for mass production

Oversee the accurate shipment of products to wholesale partners, ensuring that orders are processed on time, meet specific requirements, and comply with any shipping or regulatory standards. This may include the preparation of correct labels, documentation, and certifications

Work closely with Operations teams to identify and implement improvements to existing processes, ensuring efficiency and scalability as the wholesale business grows

Manage multiple projects simultaneously, maintaining strong organization and clear communication with all teams involved. Ensure that all timelines are met and quality standards are upheld

Qualification

Logistics experienceOperations experienceRetail delivery experienceProject managementProblem-solvingOrganizational skillsTeam collaborationHands-on approach

Required

At least 2-3 years of experience in a logistics, operations, or supply chain role, preferably in a wholesale or distribution environment

At least 2-3 years of retail delivery experience, overseeing or contributing to processing B2B orders

Strong Organizational Skills: Must be able to manage multiple tasks at once, prioritize effectively, and stay detail-oriented in a fast-paced environment

Ability to identify issues in the manufacturing or fulfillment process and find effective, timely solutions

Comfortable with both strategic thinking and physical support, including potential travel to facilities for hands-on involvement in operations

Strong interpersonal skills and the ability to work collaboratively with multiple manufacturing teams & cross-functional partners, ensuring smooth communication and efficient problem-solving