Planned Parenthood League of Massachusetts · 1 month ago
Patient Care Assistant
Planned Parenthood League of Massachusetts is the state’s leading provider and advocate of high-quality, affordable sexual and reproductive health care. The Patient Care Assistant plays a crucial role in delivering culturally responsive patient care, involving medical assisting, lab work, and administrative support to ensure quality care in a welcoming environment.
Hospital & Health Care
Responsibilities
Be the first point of contact—greeting patients, guests, and escorts with warmth and respect
Manage check-ins, check-outs, appointment coordination, and contraceptive supply sales
Measure and record vital signs; assist with clinical procedures and lab tasks under supervision
Ensure accurate and respectful documentation in patient records
Deliver health education and support informed consent processes
Keep the health center safe, clean, and well-stocked in alignment with patient care protocols
Collaborate with staff and contribute to a community of learning and respect
Qualification
Required
High School Diploma/GED required
Bilingual candidates strongly encouraged to apply (Mandarin, Spanish, Haitian Creole, Vietnamese, or Portuguese)
Passionate about health equity, reproductive justice, and inclusive care
Comfortable working with diverse patient populations in fast-paced environments
Strong organizational skills and commitment to racial and gender equity
Preferred
Medical Assistant Certificate preferred
Benefits
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A supportive, team-oriented work culture.
Company
Planned Parenthood League of Massachusetts
Our Mission The mission of PPLM is to protect and promote sexual and reproductive health and freedom of choice by providing clinical services, education and advocacy.