Toast · 10 hours ago
Product Lead, Toast Partner Ecosystem
Boston, MA
Full-time
Hybrid
Senior Level, Lead/Staff
$155K/yr - $248K/yr
10+ years expToast creates technology to help restaurants and local businesses succeed in a digital world. As the Product Lead for Partner Ecosystem, you will define and execute Toast’s partner ecosystem strategy, craft the platform vision, and drive cross-functional execution across various teams.
DeliveryPoint of SaleSaaS
Responsibilities
Own Toast’s partner ecosystem product strategy, including governance guardrails for data access, write permissions, AI model protections, and monetization tiers
Build and maintain the long-term product vision for developer experience, Toast’s Partner Marketplace, APIs and API reporting / logging tools, sandbox environments, and developer tooling that enables self-service onboarding and scalable throughput
Translate the partner ecosystem strategy into a multi-year roadmap aligned with Toast’s broader product and business goals
Prioritize investments that unlock partner throughput—from test environments to developer tooling to credentialing systems—while sequencing delivery to maximize revenue upside
Partner closely with R&D leadership (Infra, DevRel, Data, AI) to scope, resource, and execute core platform capabilities
Work with Business Development to define the overall commercialization and governance models, integration categories, partner tiers, and high-value segments
Collaborate with Legal and Privacy to operationalize new API terms of service, AI restrictions, and data protection frameworks
Ensure GTM teams (Partner Marketing, Support, Customer Success) have clarity on partner programs, benefits, and economic models
Define monetization frameworks across API access fees, per-location scale fees, revenue share, and premium partner tiers—ensuring that partner success increases ARPU and profitability.Partner with BD and Corporate Development to create new processes for driving clarity on which capabilities Toast should build, buy, or partner for—including identifying when partners become M&A candidates through traction and ecosystem signal
Represent the ecosystem vision internally with senior leadership and externally with partners, customers, and the broader industry
Qualification
Required
10+ years of product management experience with deep expertise in platform ecosystems, developer programs, or marketplace products
Proven success defining strategy and shipping products that involve APIs, partner integrations, or complex multi-stakeholder environments
Experience designing governance frameworks—especially around data access, permissions, AI constraints, monetization, or contractual controls
Demonstrated ability to lead cross-functional initiatives without direct authority, influencing executives and technical leaders to drive alignment
Strong strategic and analytical skills, with experience building multi-year product visions and detailed economic models
A customer-centric mindset with deep empathy for developers, partners, and operators who depend on integrations to run their businesses
Experience with SaaS platforms in commerce, fintech, marketplaces, or AI-driven systems
Familiarity with restaurant, retail, or hospitality technology landscapes. Background working with BD teams, legal teams, and AI/ML product surfaces
Experience in high-scale environments, highly competitive platform environments
Benefits
Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)
Company
Toast
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
1001-5000 employees
H1B Sponsorship
Toast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$961.95MKey Investors
12 West CapitalT. Rowe PriceBessemer Venture Partners
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M
Leadership Team
Aman Narang
CEO and Co-Founder
Steve Fredette
Co-founder and President
Recent News
Crunchbase News
2026-01-23
2026-01-22
Company data provided by crunchbase