Transdev · 1 month ago
PM Dispatcher
Sugar Land, TX
Full-time
Hybrid
Mid Level
$18.50/hr - $23/hr
3+ years expTransdev is a leader in mobility providing services across the U.S. They are seeking a Dispatcher who will oversee road service, manage emergency situations, and provide customer support. The role requires effective communication and proactive management of daily service performance to enhance customer experience.
MobilePublic TransportationTransportation
No H1B
Responsibilities
Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc
Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips
Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service
Other duties as required
Qualification
Required
High School Diploma or GED; Technical Degree preferred
3-5 years' experience of dispatching
Excellent verbal, interpersonal and customer service skills
Problem solving and analytical skills
Must be able to work shifts or flexible work schedules as needed
Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
Successfully pass a pre-employment drug screen
Preferred
Technical Degree preferred
Benefits
Vacation: minimum of two (2) weeks /10 days paid
Holidays: 8 days
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Company
Transdev
With its complementary geographic footprint, expertise and service offerings, Transdev offers a unique response to public transport needs.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$878.7M2025-04-08Debt Financing· $878.7M
2013-12-12Private Equity
Leadership Team
Mathieu Le Bourhis
CFO US
Lauren Skiver
Chief Operating Officer
Recent News
2025-10-20
Company data provided by crunchbase