Inframark · 1 month ago
General Community Manager
CMS Woodforest, The Palm 285 Central Pine Street, Montgomery, Texas, United States of America
Full-time
Onsite
Senior Level
5+ years expInframark is dedicated to sustainability and community impact, serving master-planned communities with top-tier support. The General Community Manager oversees day-to-day operations and ensures efficient service delivery while working closely with the Board of Directors.
InfrastructureTransportationWaste ManagementWaterWater Purification
Responsibilities
This position reports to the Director of On-site Management
Works with the Community Managers, Board Members, and Committee Members to develop strategic direction and timely delivery of contract requirements for the Association
Manages Coordinators and Community Manager Supervisor. Develops their annual reviews and success plans
Ensures alignment of activities which meet the mission, vision and agreed critical success factors and goals of the Association and Board of Directors
Oversees community, communication, and monitors Association budgets, taxes, collections, processes and procedures
Reviews monthly financial reporting and makes recommendations as to anticipated shortfalls and/or excess funding by budget line item
Reviews bids and vendor contracts for property-level services in accordance with the parameters of the Association management agreement and Board of Directors
Performs spot audits of utility companies’ invoices for payment in accordance with the client’s accounting procedures and timely delivery by due date
Performs review of regular inspections of all common properties and facilities with Manager/Coordinator
Prepares and attends all Board of Directors and Annual meetings. Audits Neighborhood Representative and Committee meetings
Responsible for supporting, training, and providing proactive supervision of staff
Review and confirm timely distribution of meeting notices, agendas, reports, and minutes of meetings
Oversee all procedures relating to enforcement of recorded rules and regulations, policies and procedures, and current laws
Responsible for developing (as needed) and oversight of all Association SOPs
Must be able to handle escalated homeowner, client, and vendor situations in person as needed
Supervises the day to day operations of their assigned team
Understands and adheres to all company health and safety procedures as they relate to essential job functions
Other duties as assigned
Qualification
Required
Proven verbal and written communication skills in order to interface with residents, Board members and vendors
Ability to establish strong interpersonal relationships with assigned Community Managers, Board members and vendors
Proven ability to run Board and Annual meetings
Strong public speaking skills
Strong organizational skills, ability to prioritize work and attention to detail
Strong customer service skills
Strong presentation skills
Strong time management skills
Ability to adapt to change within the organization and the needs of the client
Proficient in Windows and MS Office with excellent Excel capabilities
Strong leadership and influence skills
Bachelor's Degree with Community/Association management or equivalent industry experience, or Associates Degree with Community/Associate management or industry equivalent experience
5+ years of community management experience required
Previous supervisory or leadership experience required
Preferred
CMCA, AMS, or PCAM Designation strongly preferred
LSM Designation desired
Benefits
Health, dental, and life insurance
401(k) plan
Paid time off
Sick leave
Holidays
Wellness plan
Company
Inframark
Inframark is an Water Infrastructure Operations and Infrastructure Management Services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-12-21Acquired
Leadership Team
O
Ozong Etta
Chief Financial Officer
Recent News
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