Tucson Medical Center · 1 day ago
Director - Quality - TMCOne
Tucson Medical Center is focused on enhancing quality performance within healthcare. The Director of Quality will develop and implement quality programs, ensuring alignment with organizational standards and improving patient care experiences.
Health Care
Responsibilities
Develops, coordinates, and directs the implementation of the Quality Performance Program
Leads the Quality Performance Indicator (QPI) program and communicates QPI activities throughout the organization
Is responsible for the design, implementation, and on-going maintenance of quality programs
Participates in organizational quality planning and takes ownership of implementation of strategic activities that fall within quality domains
Ensures organizational alignment with TMC’s quality standards
Active in developing a culture to improve the patient care experience, regulatory goals, and all operational metrics such as: patient safety, quality, productivity and patient, physician, and employee satisfaction
Provides expert guidance and support to the organization by working with the quality team to identify opportunities for competency development and performance improvement and achieves improvement results
Areas of responsibility include quality, abstractors, quality analysts, and accreditation
Responsible for all accreditation activities for the organization
Effectively manages staff; interviews, hires and trains; evaluates employee performance; addresses performance problems as appropriate; delegates work assignments effectively
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards. Performs related duties as assigned
Qualification
Required
Bachelor's degree from an accredited institution in a related field
Seven (7) to ten (10) years of quality experience or demonstrated clinical/quality improvement results
Certified Professional in Healthcare Quality (CPHQ) required
Must possess a comprehensive knowledge of health care operations, recognizing the uniqueness of the healthcare environment
Must possess advance knowledge in Quality including Joint Commission and CMS regulatory requirements, HCAHPS and pay for performance requirements, knowledge of quality tools such as Root Cause Analysis and Kaizen and knowledge of reporting requirements and systems
Must have the ability to develop, coordinate, implement and evaluate the effectiveness of quality programs and process excellence for the health care system
Must possess well-developed project management, process redesign, and analytical skills
Leadership experience overseeing progressively complex projects and interfacing with executive leaders
Demonstrated proficiency to identify and articulate quality and process improvement opportunities and provide consultation to leadership
Must possess excellent communication skills to interact with physicians, patients/ family, community health care system staff and external reviewers
Ability to motivate others to drive change and ability to communicate respectfully and collaboratively around improvement opportunities
Must be comfortable operating in a collaborative, shared leadership environment
Demonstrated ability to effectively establish and maintain working relationships with peers at all levels of the organization
Preferred
Master's degree preferred, or an equivalent combination of relevant education and experience
Company
Tucson Medical Center
TMC is Southern Arizona's leading provider for emergency care and pediatric care (including Tucson's first Pediatric Emergency Department)
H1B Sponsorship
Tucson Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageRecent News
2025-05-04
Arizona Daily Star
2025-04-30
Arizona Daily Star
2024-04-10
Company data provided by crunchbase