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Zillow · 5 days ago

eDiscovery and Outside Counsel Management Manager

United States

Full-time

Remote

Senior Level

$109K/yr - $174K/yr

7+ years exp

Zillow’s Legal & Compliance organization is dedicated to supporting the company’s mission with integrity and excellence. The eDiscovery Manager will lead and optimize the Legal and Compliance Team’s eDiscovery and third-party subpoena operations, collaborating with legal stakeholders and managing vendor relationships to ensure effective risk and data management.

MarketplaceOnline PortalsPropTechReal Estate

Comp. & Benefits

Responsibilities

Oversee the company’s internal e-discovery program and collaborate with outside counsel and vendors to provide company-wide e-discovery support, serving as the company’s primary point of contact for e-discovery technology tools

Own the end-to-end e-discovery lifecycle, from legal hold through collection, processing, review and production

Oversee the company’s legal hold platforms and partner with internal stakeholders on legal data preservation across systems

Support and implement the development of e-discovery policies, workflows and best practices in collaboration with Legal, IT, Security and Compliance teams

Provide guidance on data minimization, defensibility, and early case assessment to reduce review volume and legal risk

Develop and lead internal training programs on legal holds, data preservation obligations, and best practices for cross-functional teams

Act as a thought leader on e-discovery trends, compliance requirements, and litigation technology

Make recommendations with respect to litigation, e-discovery and subpoena-related technology tools and vendors to improve process and mitigate risk and cost (e.g., subpoena related work, legal hold and document collection tools)

Primary point of contact for intake, tracking and management of third-party subpoenas to ensure timely and adequate responses

Review and analyze subpoena requests for legal sufficiency, scope and appropriate response strategy

Communicate with requesting counsel and/or government agencies to clarify or negotiate scope

Work with internal business units to collect and preserve responsive documents and data

Draft subpoena responses, including conducting review and production of records

Generate regular reports and metrics to track volume and trends

Qualification

EDiscovery managementLegal operationsSubpoena managementLegal data preservationLegal tech platformsBudget managementProject managementCommunication skillsCross-functional collaboration

Required

7+ years of experience in legal or litigation operations, managing e-discovery, third-party subpoena responses, and overseeing outside counsel management in-house or at law firm

Deep experience in outside counsel management, including pricing models and law firm pricing and billing practices, budgeting, and negotiation and evaluation of rates, including alternative fee arrangements

Extensive experience in legal data preservation practices, including managing legal holds and document collections and productions

Experience managing and overseeing all phases of responses to third-party subpoenas

In-depth experience with legal tech platforms (Logikcull or equivalent), subpoena management tools, and dashboard/reporting tools (e.g., Tableau, Power BI, Excel, Smartsheet)

Strong financial acumen, experience with fiscal and budget management

Familiarity with Brightflag or other comparable legal e-billing systems and technological tools

Strong project management skills; highly organized, accountable, and responsive

Excellent communication skills and ability to distill complexity for executive audiences

Preferred

Preferred experience supporting legal, regulatory, or federal agency investigations at a technology company or highly regulated environment

Benefits

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.

Company

Zillow

Glassdoor3.9

Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.

Founded in 2005

Seattle, Washington, USA

5001-10000 employees