CAVALLO · 1 month ago
Senior User Experience Designer
Grand Rapids, MI
Full-time
Hybrid
Senior Level
5+ years expCavallo is a trailblazing software company based in Grand Rapids, Michigan, transforming how businesses manage productivity in the wholesale distribution sector. They are seeking a Senior UX Designer to lead user research and design user-centric solutions for their enterprise platform, ensuring a deep understanding of users is embedded throughout the product development lifecycle.
Consumer SoftwareEnterprise SoftwareSoftware
Hiring Manager
Sarah Ellis
Responsibilities
Lead User Research & Discovery: Plan and conduct comprehensive qualitative and quantitative user research to uncover deep user insights and unmet needs
Architect User-Centered Solutions: Map complex user journeys and flows, and design a clear and scalable information architecture. Translate these artifacts into tangible design solutions that address core user needs
Emphasize Prototyping & Validation: Create interactive prototypes at various fidelities, from low-fi wireframes to high-fidelity simulations, to test and validate concepts with real users. You will lead the effort to ensure solutions are effective and intuitive before development begins
Champion Usability: Serve as the primary advocate for the user. Translate research findings into actionable design artifacts like personas, journey maps, and wireframes that clearly communicate user challenges and proposed solutions
Collaborate for Impact: Partner with Product Managers to define product strategy and roadmaps based on user evidence. Work closely with engineers to ensure the integrity of the user experience is maintained through final implementation
Evolve Design Standards: Contribute to our design system, ensuring that all solutions are not only user-validated but also consistent, scalable, and accessible
Mentor and Guide: Coach and mentor other designers, fostering a culture of research, collaboration, and continuous improvement within the team
Establish UX Processes: Define and evangelize best practices for user research, usability testing, and the overall user-centered design process across the product organization
Influence Product Strategy: Use data and research findings to influence key strategic decisions and help shape the long-term vision for the user experience across the Cavallo platform
Qualification
Required
5+ years (Senior) of dedicated UX design experience, with a strong focus on enterprise software (B2B SaaS), or other complex, workflow-heavy products
A compelling portfolio that showcases your deep expertise in the end-to-end UX process. It must feature case studies demonstrating your methods for user research, information architecture, user journeys, flows, interactive prototypes, and the resulting impact on the final product
Mastery of a range of user research methodologies and a proven ability to select the right method for the task at hand
Expert-level proficiency with modern design tools. While we primarily use Figma, experience with robust prototyping tools like Axure RP for creating complex, data-driven prototypes is a significant plus
Exceptional ability to simplify and distill complex processes and large amounts of data into clean, understandable, and validated design solutions
Excellent communication and facilitation skills, with the ability to confidently present and defend design decisions to stakeholders, citing user data and research
A collaborative spirit and a proven track record of working effectively with cross-functional teams in an agile environment
Preferred
Experience with ERP, order management, supply chain, or distribution software
Benefits
Competitive Salary Package
Medical, Dental, Vision, Life and Short-Term Disability Insurance
Generous PTO and Work/Life balance
Learning and Career Development Opportunities
Company
CAVALLO
Cavallo provides business management software solutions for industrial distributors.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Carrier
CFO/COO
Matt Abbott
Chief Strategy Officer
Recent News
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