PagerDuty · 5 days ago
Product Manager - App Platform
PagerDuty, Inc. is a global leader in digital operations management, seeking a Product Manager - App Platform to join their diverse team. The role involves working with UX design, engineering, and program management to enhance product development and ensure a consistent user experience across their operations cloud platform.
AnalyticsCloud ComputingInformation TechnologyIT ManagementSaaSSoftware
Responsibilities
Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys
Partner with our apps and platform product teams to understand, consolidate, and prioritize their UX needs
Deliver a powerful web and mobile user experience platform that empowers our app teams to deliver market-leading usability
Guide Accessibility and FedRAMP compliance, internationalization (i18n) and localization (l10n) programs to make our products available to more customers
Develop and deliver on an integrated roadmap serving our business priorities and product team needs
Qualification
Required
2+ years of product management experience in SaaS, enterprise software, or developer tools
Familiarity with web and mobile application design and technical implementation
Technical depth and communication skills to collaborate effectively with senior engineers
Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops
Proficiency with analytics tools and a track record of data-driven decision-making
Ability to communicate clearly with customers and internal stakeholders across product and go-to-market
Strong customer empathy and a curiosity-driven approach to learning their needs
Ability to lead through influence and drive outcomes across teams
Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand
Preferred
Bachelor's degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering)
Strong understanding of incident response and DevOps workflows
Ideally located near a PagerDuty office: Toronto (Canada), Lisbon (Portugal), Atlanta, GA (USA), or San Francisco, CA (USA)
Benefits
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs
Company
PagerDuty
PagerDuty is an operations performance platform that helps monitor IT infrastructure, detect issues, and resolve incidents.
H1B Sponsorship
PagerDuty has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (7)
2022 (12)
2021 (9)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$523.6MKey Investors
AccelHarrison Metal
2023-10-10Post Ipo Debt· $350M
2019-04-10IPO
2018-09-06Series D· $90M
Recent News
2025-12-31
2025-12-29
2025-12-29
Company data provided by crunchbase