Motorola Solutions · 2 days ago
Solution Design Architect
Schaumburg, IL
Full-time
Onsite
Senior Level
$130K/yr - $145K/yr
5+ years expMotorola Solutions is a global community dedicated to enhancing safety through technology. The D&T Solution Design Architect will develop service architectures and designs to deliver new capabilities, collaborating with various teams to create strategic roadmaps for service delivery.
Cyber SecurityTelecommunicationsVideo
No H1B
Responsibilities
Aligns D&T service solution designs with the strategic direction of the CMSO organization and Global Services Business, ensuring they meet evolving business requirements
Evaluates current and future service delivery and operations processes to develop innovative designs that enhance customer outcomes and operational efficiency
Identifies organizational needs by engaging internal operations teams and conducting external market research to inform the direction of service delivery and operational capabilities
Prepares service design briefing materials for management, clearly articulating proposed solutions and their operational benefits to CMSO
Collaborates with D&T Product Managers to inform strategic roadmaps, providing business and technical insights that reflect the demand backlog from the Offer Management Organization
Offers strategic guidance to the Services Offer Management Team, ensuring service offer requests and product capabilities align with the goals and toolsets supported by the Design & Tools team
Provide architectural support for customized deployments of the Local Service Management Platform product developed by the Design & Tools team
Support strategic projects that include working with D&T Product Managers on new tool evaluation, selection and architecture that is aligned with the business goals for the Global Services organization
Qualification
Required
Bachelor's Degree o Higher in a related area of Study
5+ Years of related experience
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Strategic thinking and visionary planning with a focus on long-term business and technology alignment
Deep technical expertise in major cloud platforms, including AWS, Microsoft Azure, and Google Cloud Platform (GCP)
Strong knowledge of cloud-based SaaS platforms for ITSM, CRM, and contact management, such as ServiceNow, Salesforce, and PureCloud
Technical knowledge of operational support event management platforms, including Oracle Service Assurance, Zabbix is a plus
Strong business and technical acumen, enabling effective cross-functional collaboration and solution design
Working knowledge of foundational IT infrastructure, including networking, storage, and server technologies
Excellent presentation and communication skills, with the ability to convey complex ideas to diverse audiences
Proven leadership and influencing capabilities across technical and non-technical stakeholders
Effective time management and organizational skills, with a track record of delivering results in dynamic environments
Benefits
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
And more!
Company
Motorola Solutions
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Silver Lake
2023-01-06Post Ipo Equity· $1B
2011-01-04IPO
Leadership Team
Mahesh Saptharishi
Executive Vice President and CTO
Jack Molloy
EVP and Chief Operating Officer
Recent News
2026-01-07
2026-01-06
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