Assistant Front Office Manager jobs in United States
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Lodging Hospitality Management · 1 month ago

Assistant Front Office Manager

Lodging Hospitality Management is a company focused on providing excellent service in the hospitality industry. They are seeking an Assistant Front Office Manager to oversee the daily operations of the front desk and ensure a smooth registration and checkout process for guests.

AccountingHospitalityInterior DesignProject Management

Responsibilities

Orchestrate and expedite the registration and checkout process at the front desk
Oversee the daily operation of the front desk
Greet and welcome guests upon arrival
Register guests into the computer, verifying reservation, address, and credit information
Promote the Hilton Honors Program and provide recognition and benefits to all present members
Accept payment for guests’ accounts both at the time of registration and at checkout
Maintain a house bank and make a deposit and accurate report of receipts daily
Cash checks and exchange currency for guests
Supervise the front desk agents, ensuring the correct sequence of events for proper registration and checkout of guests
Assign specific tasks to front desk agents relative to credit, missing addresses, registration bucket maintenance, registration cards, posting charges, and overall cleanliness and organization of the front desk
Provide ongoing training and support to front desk agents
Issue key to and control entrance of safety deposit boxes
Post miscellaneous charges as requested

Qualification

Front desk managementGuest registrationPayment processingTrainingSupportCustomer service

Required

High School education level
Experience in hospitality or hotel management
Ability to supervise and train front desk agents
Proficient in computer systems for guest registration and payment processing
Strong customer service skills
Ability to handle cash and maintain a house bank
Knowledge of hotel operations and front desk procedures

Company

Lodging Hospitality Management

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Lodging Hospitality Management Corporation provides lodging and hospitality management services.

Funding

Current Stage
Late Stage
Company data provided by crunchbase