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Integrity · 3 weeks ago

Medicare Supplement Processing Specialist

Clearwater, FL

Full-time

Onsite

Entry Level

1+ years exp

Integrity Marketing Group is a leading independent distributor of life, health and wealth insurance products. The Medicare Supplement Processing Specialist will work directly with an Underwriter to review insurance applications for eligibility and assist agents with inquiries regarding the application process.

AdvertisingDigital MarketingInsuranceMarketing

Responsibilities

Assist agents with comments or questions about applications and the likelihood of acceptance by the company

Log applications using automated log/proposal program

Calculate modal premium due, noting any shortage or overage, and prepare and balance CWA Input Form

Input CWA into the CWA database, when applicable

Make out going calls to agents or applicants to verify information that is left blank or unclear on the application

Take inbound calls from agents or applicants and effectively relay information to the caller about any outstanding requirements needed on the application

Complete non-medical telephone interviews with applicants when necessary

Order and follow up on requirements pre and post issue

Learn and understand the differences between Federal and State Open Enrollment, Guarantee Issue and Standard applications

Qualification

Medical insurance backgroundMicrosoft Office proficiencyPhone contact handlingAttention to detailCommunication skillsProblem solvingTeamworkTime management

Required

High school diploma or GED equivalent with 1 year of proven experience in insurance, medical field, or customer service

Strong phone contact handling skills and active listening

Familiarity with Microsoft Office products

Ability to adapt and respond to different types of people and tasks

Excellent communication and documentation skills

Problem solving ability with high level of attention to detail

Ability to exercise good judgment, maintain confidentiality, and uphold ethical standards

Confident, self-motivated individual who thrives both independently and within a team environment

Ability to multi-task, prioritize, and manage time effectively and efficiently

Reliable transportation and the ability to be punctual and dependable

Ability to work scheduled shifts, rotate schedules with other employees for proper department staffing needs and work overtime as needed

Preferred

Medical insurance background preferred

Benefits

Medical/Dental/Vision Insurance

401(k) Retirement Plan

Paid Holidays

PTO

Community Service PTO

FSA/HSA

Life Insurance

Short-Term and Long-Term Disability

Company

Integrity

Integrity is a leader in providing holistic life, health and wealth planning and solutions designed to help Americans prepare for the good days ahead.

Founded in 2006

Dallas, Texas, USA

5001-10000 employees