Fourth Floor · 1 month ago
Sales Associate - Luxury Jewelry
NYC Metro Area
Full-time
Onsite
Mid Level
$55K/yr - $65K/yr
3+ years expFourth Floor is representing a prestigious fine jewelry Maison seeking a Sales Associate to deliver exceptional client service and build strong relationships. The role involves providing a high-touch luxury shopping experience while actively developing a loyal client base and maintaining the brand's luxury standards.
Human ResourcesStaffing Agency
Responsibilities
Deliver an elevated client experience through attentive, personalized service
Develop in-depth knowledge of fine jewelry collections, craftsmanship, and styling
Represent the brand in alignment with its luxury standards, image, and values
Curate jewelry selections tailored to each client’s individual taste and lifestyle
Share the Maison’s heritage and creative story in a compelling and authentic manner
Anticipate client needs and adapt service to ensure satisfaction
Actively engage in client outreach, follow-up, and relationship development
Coordinate and manage client deliveries, exchanges, and repair processes
Maintain accurate sales records and client profiles within the sales system
Proactively identify opportunities to attract new clientele both inside and outside the boutique
Oversee daily inventory handling, replenishment, and proper storage of merchandise
Support quality control efforts to ensure product excellence
Process transactions including cash, credit, and tax-related documentation in compliance with policies
Ensure all purchases are presented with refined and elegant packaging
Maintain a pristine, welcoming boutique environment at all times
Qualification
Required
Minimum of 3 years' experience in luxury retail or fine jewelry sales
Strong verbal and written communication skills
Proven ability to build long-term client relationships
Highly organized with exceptional attention to detail
Comfortable multitasking in a fast-paced retail setting
Self-motivated, proactive, and eager to grow professionally
Positive attitude with a genuine passion for client engagement
Strong interest in luxury, fashion, and fine jewelry
Preferred
Bachelor's degree in a business-related field is preferred
Multilingual abilities are a plus
Benefits
Medical, dental, and vision coverage up to $1,170 per month
Higher-tier plans available at employee cost
Coverage begins the first of the month following 30 days of employment
401(k) plan with up to 4% employer match (Eligible after 90 days of employment)
15 vacation days, 8 personal days, 5 sick days
Company
Fourth Floor
Fourth Floor is a staffing and recruiting company that offers freelancing and direct hire recruitment services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rachel Morgan
Director of Recruitment and Client Partnerships
Recent News
Next Big What (India)
2022-10-08
Company data provided by crunchbase