Client Coordinator jobs in United States
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Ernest · 1 day ago

Client Coordinator

Ernest Packaging Solutions has been committed to the success of their extended family, customers, and employees for over 78 years. They are currently seeking a Client Coordinator to provide exceptional B2B customer service and support clients by understanding their business needs and coordinating interactions.

Manufacturing

Responsibilities

Establishing themselves as reliable business partners to each client through understanding their business needs, order history, and other relevant information
Providing clients with additional product offerings aimed at strengthening their businesses
Coordinating routine interactions between clients, CRMs, and other support staff to ensure every client experiences the highest level of service

Qualification

Microsoft OfficeCustomer Service ExperienceEnterprise Resource Planning (ERP)Clerical SkillsTeam ParticipationEffective CommunicationOrganizational SkillsDetail Oriented

Required

High School Diploma or General Education Degree (GED)
Familiarity with and experience using Microsoft Office (e.g., Word, Excel)
Strong clerical skills, including data entry and document organization
Basic computational skills, including converting fractions to decimals, division, multiplication, etc
Ability to communicate effectively with internal and external stakeholders, both verbally and in writing
Demonstrated ability to manage large volumes of emails from multiple accounts simultaneously
Highly organized, self-starter, who is detail oriented
Friendly, professional, helpful, and willing to participate in various company activities

Preferred

2+ Years of Customer Service Experience
Working knowledge of Enterprise Resource Planning (ERP) systems

Benefits

Benefits
Amazing employee first culture

Company

Ernest is a family-owned packaging solutions company that creates amazing experiences for you and your customers.

Funding

Current Stage
Late Stage

Leadership Team

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Tim Cornflake Wilson
CTO (Chief Twitter Officer)
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Scott Gardner
Board Advisor and CMO
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Company data provided by crunchbase