Xerox · 1 day ago
Print Production Associate - Webster, NY
Webster, NY
Full-time
Onsite
Entry Level
1+ years expXerox Holdings Corporation has been redefining the workplace experience for over 100 years, focusing on client-centric and digitally-driven technology solutions. The Service Delivery Associate will execute on-site customer solutions, including mailroom services and document operations, while ensuring service excellence and customer satisfaction.
Digital MediaHardwareInformation TechnologyPrintingSoftware
Hiring Manager
Ricardo Lopez Jr
Responsibilities
Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance
Perform mail handling duties including sorting, scanning, distribution, and package tracking
Support document preparation, printing, and finishing (e.g., stapling, binding, laminating)
Maintain accurate logs and documentation for billing, meter reads, and production jobs
Ensure compliance with Service Level Agreements (SLAs) and promptly escalate issues
Monitor supply inventory and perform replenishment as needed
Deliver excellent customer service and act as a key daily contact for client interactions
Use Microsoft Office tools and internal systems to complete administrative and reporting tasks
Qualification
Required
Strong interpersonal and communication skills
Ability to multitask and manage priorities in a fast-paced environment
Functional knowledge of Microsoft Office (Word, Excel, Outlook)
High attention to detail and organization
Ability to work independently and problem-solve operational issues
Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods)
High School Diploma or equivalent required
Preferred
1+ year of experience in customer service or operations support preferred
Benefits
Comprehensive benefits from day one (medical, dental, vision, life insurance)
401(k) with company match
Paid time off, holidays, and personal days
A culture that prioritizes flexibility, safety, and work-life balance
Company
Xerox
Xerox produces and supplies network printers, copiers, and fax machine equipment.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$28.5B2025-03-25Post Ipo Debt· $800M
2024-03-25Post Ipo Debt
2024-03-04Post Ipo Debt· $500M
Leadership Team
Steve Bandrowczak
Chief Executive Officer
Chuck Butler
CFO
Recent News
MarketScreener
2025-12-16
2025-12-16
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