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New York Blood Center · 3 weeks ago

Associate Director Accounts Receivable

US-NY-Rye

Full-time

Onsite

Lead/Staff, Director/Executive

8+ years exp

New York Blood Center is a vital community lifeline dedicated to helping patients and advancing global public health. The Associate Director of Accounts Receivable is responsible for overseeing all aspects of the company’s accounts receivable operations, ensuring accurate billing, timely collections, and compliance with internal controls and regulations.

Health CareMedicalTest and Measurement

Responsibilities

Manage the A/R team, ensuring timely and accurate processing of invoices and collections

Develop and implement policies, procedures, and systems to improve efficiency, accuracy, and compliance

Ensure adherence to internal controls, audit requirements, and company policies regarding reconciliation. Maintains pricing tables and systems. Resolves complex billing issues and researches solutions and provides alternatives when necessary

Oversee customer setup, communication, and issue resolution to maintain strong relationships and prevent payment errors

Prepare A/R metrics and other reports for senior management. Conducts analysis on reports and provides recommendation action. Support forecasting, budgeting, and month-end close processes related to A/R

Oversees financial ERP ensures all data is being properly maintained and updated to reflect the actual prices, revenues, and receivables. Works in collaboration to optimize A/R automation and reporting

Partner with Customer facing teams and accounting teams to ensure smooth end-to-end A/R processes

Build strong relationships with internal stakeholders (Sales, Customer Service, Operations) to ensure billing accuracy and timely issue resolution

Serve as a key escalation point for major customer billing or payment issues

Ensure compliance with internal policies, GAAP, and applicable regulations

Maintain robust internal controls to ensure data integrity, prevent fraud, and support audit requirements

Coordinate with internal and external auditors as needed

Qualification

Accounts Receivable ManagementGAAP KnowledgeERP ProficiencyA/R CertificationProcess ImprovementAnalytical SkillsVendor RelationsCultural CompetencyLeadership SkillsCommunication Skills

Required

Bachelor's degree in Accounting, Finance, or Business Administration or related field

8 years of progressive experience in accounts receivable/payable or general accounting

Additional experience related to Credit, Collections, including at least 3 years in a leadership capacity

Experience leading teams and managing A/R operations

Strong understanding of GAAP, credit risk, and cash flow management

Proficiency in ERP systems, (i.e. SAP, Oracle, Workday, or NetSuite)

Proficiency in Excel, and reporting tools

Knowledge of P2P (Procure-to-Pay)

Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds

Excellent analytical, communication, and leadership skills

Vendor relations and negotiation

Proven success leading AR transformation initiatives and implementing automation solutions

Strong attention to detail in all documentation and work processes

Ability to work independently with minimal supervision

High level of interpersonal skills to handle a variety of complex issues and situations

Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings

Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations

Ability to work in a strong team environment

Ability to plan and organize job tasks or resources in an efficient manner

Ability to be responsive and available to management in order to address issues and concerns as they arise

Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands

Ability to use logic and reasoning to identify and analyze the strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures

Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options and implement solutions