N-able · 3 days ago
Post Sales Solutions Engineer
Morrisville, NC
Full-time
Hybrid
Mid LevelN-able is a global software company focused on redefining cyber resilience through innovative technology solutions. They are seeking a Post Sales Solutions Engineer to build relationships with partners, provide technical guidance, and ensure successful implementation of their products.
Cyber SecurityEnterprise SoftwareInformation TechnologySecuritySoftware
Responsibilities
Build and Foster Relationships: Connect with partners to really understand their needs, tech stack, and how they're using our products, making sure they get the most out of their investment in N-able
Technical Expertise and Guidance: Offer top-notch technical advice by digging into complex requirements and making sure they fit well with N-able products. Work closely with partners to navigate any product gaps, and lead by example within the team, mentoring your colleagues
Partner Success Advocacy: Be the voice of our partners in technical talks with Product Management and Development. Show them how they can get even more out of N-able products to boost their business
Solution Design and Implementation: Collaborate with partners to tackle their technical needs. Guide them through creating custom monitoring, automation, and reporting solutions that fit their goals perfectly. Share best practices for deploying N-able products
Troubleshooting and Problem Solving: Get hands-on with tricky technical issues, making sure partners' problems are solved quickly, whether by you directly or by looping in our Support or other teams when needed
Training and Enablement: Provide training and support to both partners and internal teams, ensuring everyone gets the most out of N-able products
Market and Competitive Insight: Use your knowledge of MSPs and competitors to help with customer migrations and share insights that keep our partners ahead of the curve
Documentation and Accountability: Keep track of partner interactions, project updates, and solutions, ensuring everything’s communicated clearly and everyone’s on the same page
Qualification
Required
A proactive and curious mindset, always ready to engage with partners, ask the right questions, and dig into their unique technical needs
Previous experience in a customer facing technical role, especially within an MSP or in selling to MSPs
Strong communication and presentation skills, with the ability to lead and convey complex ideas clearly and consult effectively with partners in face-to-face meetings or in-person
Proficiency in Windows operating systems, scripting, automation, networking, and virtualization
Experience with Mac operating systems is preferred
A background in supporting Remote Monitoring and/or PSA solutions is a big plus
The ability to thrive in a fast-paced, dynamic environment, showing initiative and independence while meeting set objectives
Strong self-management and customer service skills, ensuring you can handle multiple projects and partner needs
A technical degree is complementary, but your experience and skills are what really count
Willingness to travel up to 5-10% of the time
Benefits
Fully covered medical, dental and vision - for employee and eligible dependents!
Generous PTO and observed holidays
2 Paid VoluNteer Days per year
Paid Parental Leave
401(k) with company-match and Flexible Spending Accounts
Employee Stock Purchase Program
Free Lunch 2x per week at Collaboration Hubs
On-site gym access at select Collaboration Hubs
Wellness rewards
FuN-raising opportunities as part of our giving program
N-ablite Learning - custom learning experience as part of our investment in you
Company
N-able
N-able’s mission is to protect businesses against evolving cyberthreats with a unified cyber resiliency platform to manage, secure, and recover.
Founded in 2000
1001-5000 employees
H1B Sponsorship
N-able has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$225MKey Investors
CPP Investments
2021-07-20IPO
2021-07-12Debt Financing· $225M
2013-05-21Acquired
Leadership Team
John Pagliuca
Chief Executive Officer
Tim O'Brien
Chief Financial Officer, N-able
Recent News
Morningstar.com
2026-01-09
Business Wire
2025-11-13
Business Wire
2025-11-07
Company data provided by crunchbase