STERIS · 1 day ago
Lead Business Analyst: Salesforce
Cleveland, OH
Full-time
Hybrid
Lead/Staff
$105K/yr - $136K/yr
10+ years expSTERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. The Lead Salesforce Business Analyst is responsible for driving data-informed decision-making across sales and operational functions, focusing on optimizing sales processes and identifying revenue growth opportunities.
BiotechnologyHealth CareMedical Device
Hiring Manager
Stephanie Arnold, SHRM-CP, SHRM-TA
Responsibilities
Design and deliver advanced reporting and analytics to provide actionable insights into sales performance, Customer engagement, revenue and volume trends
Align Salesforce capabilities with business strategies by delivering functional and technical solutions that support organizational goals
Conduct detailed business analysis to translate challenges into clear specifications and lead implementation for sales and leadership teams
Architect and design scalable, high-performance Salesforce solutions using lean methodologies
Analyze business requirements, assess platform capabilities, and recommend efficient solutions leveraging native Salesforce features and automation tools
Lead cross-functional teams through the design, development, testing, and deployment of Salesforce and integrated enterprise applications
Manage Salesforce-related projects from initiation through execution, including planning, estimation, risk mitigation, and stakeholder communication
Facilitate collaboration across sales, marketing, finance, and IT to gather data needs, prioritize enhancements, and ensure successful solution delivery
Provide guidance on Salesforce architecture, integration strategies, and industry best practices to support continuous improvement and scalability
Oversee testing and validation of new Salesforce features and updates to ensure data accuracy, reliability, and alignment with business needs
Drive continuous improvement of Salesforce-centered analytics and reporting functionality, including configuration, customization, and integration with other systems
Develop and execute change management strategies, including user training and documentation, to promote adoption and maximize ROI from Salesforce enhancements
Qualification
Required
Bachelor's degree in Business Administration, Finance, Economics, Information Systems, Data Analytics, Statistics or related field
At least 10 years of experience in business analysis and/or data engineering, with at least 5 of those years involving hands-on work with Salesforce CRM (e.g., Sales Cloud, Service Cloud)
Proven experience leading business analysis initiatives in Agile environments, with a strong track record of applying those skills within Salesforce to deliver strategic, data-driven outcomes
Strong background in solution architecture, business process redesign, and stakeholder engagement
Experience with functional testing, UAT, and SIT sessions
Proven track record of driving revenue and margin growth through strategic, complex data analysis and CRM system enhancements
Must have Salesforce Certified Platform Administrator, Salesforce Certified Platform Administrator II, and Salesforce Business Analyst Certification
Preferred
Master's degree preferred
Deep understanding of business processes within the healthcare or life sciences industry preferred
Medical device industry experience / knowledge is desired but not required
Familiarity with HIPAA, HITECH, and other healthcare compliance standards
Additional certifications are preferred not required: Platform App builder, Salesforce Certified Health Cloud, Certified Sales Cloud or Einstein Analytics and Discovery Consultant
Experience with Snowflake database administration is helpful
Reporting analytics (CRM Analytics, Tableau) preferred
Benefits
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
Company
STERIS
STERIS is a leading provider of infection prevention and other procedural products and services, focused primarily on healthcare, pharmaceutical and medical device Customers.
10001+ employees
H1B Sponsorship
STERIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (28)
2023 (15)
2022 (33)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$0.28M2010-05-21Post Ipo Debt· $0.28M
1998-12-01IPO
Leadership Team
Daniel Carestio
President and CEO, STERIS
Walter Rosebrough
CEO Emeritus & Senior Advisor
Recent News
2025-11-05
Company data provided by crunchbase