Apple · 3 weeks ago
Maps Technical Partner Manager
San Francisco Bay Area
Full-time
Onsite
Senior Level
$147K/yr - $221K/yr
7+ years expApple is a place where extraordinary people gather to do their best work. The Apple Maps Partner Success team is seeking an experienced and highly motivated technical leader to drive partner engagements, lead pre- and post-launch integration activities, and accelerate feature adoption across the Apple Business Connect product ecosystem.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Serve as the primary technical point of contact for assigned partners and enterprise customers throughout onboarding, integration, launch, and ongoing support
Build and maintain trusted relationships with technical, business, and product stakeholders across internal and external teams
Lead regular technical reviews to discuss integration health, product performance, adoption patterns, and opportunities for optimization
Guide partners through API integrations, data workflows, architecture decisions, and configuration best practices
Collaborate with Engineering and Product teams to troubleshoot issues and deliver high-quality, scalable solutions
Develop a deep understanding of partner environments, use cases, and data structures to anticipate needs and drive proactive improvements
Own and manage escalations end-to-end, coordinating cross-functional teams for timely and effective resolution
Partner with Support and Operations to identify recurring issues and drive systematic, scalable solutions
Create technical documentation, onboarding playbooks, and enablement materials to reduce friction for future implementations
Monitor partner health metrics, integration performance, adoption rates, and KPIs; use data insights to identify trends, risks, and opportunities for growth
Partner with Business Development, Product, and Engineering to influence onboarding strategy, drive feature adoption, and identify new integration opportunities
Qualification
Required
7–10+ years of experience in Consulting, Solutions Architecture, Partner Success, Customer Success, or Partner Operations within a SaaS, startup, or fast-paced environment
Strong technical background with hands-on experience integrating RESTful APIs, including authentication (OAuth 2.0, JWT), rate limits, error handling, and integration best practices
Proficiency with API testing and debugging tools (Postman, cURL, Swagger/OpenAPI) and the ability to understand or discuss code-level concepts (Python, JavaScript/Node.js, Java, or similar)
Solid understanding of modern data formats and workflows (JSON, XML, CSV), data validation, data quality frameworks, and experience using SQL for data analysis and debugging
Demonstrated ability to design and implement scalable partner enablement, onboarding, and integration frameworks
Exceptional communication and stakeholder management skills; comfortable presenting technical topics to executives and non-technical audiences
Strong analytical and data-driven decision-making abilities
Highly self-motivated, detail-oriented, and action-oriented, with strong ownership from planning through execution
Comfortable operating in high-growth, fast-paced, hands-on environments with rapidly evolving requirements
Bachelor's degree required, preferably in a technical or quantitative field
Preferred
Familiarity with cloud platforms (AWS, Salesforce), distributed systems, and event-driven architectures, including webhooks and asynchronous processing models
Experience using logging, monitoring, and observability tools (Splunk) to diagnose integration and performance issues
Flexibility to meet with partners and customers across different geographical areas and timezones in NAM, EMEA and LTAM
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase