TSI Incorporated · 2 days ago
Credit & Collections Specialist
TSI Incorporated is dedicated to creating a better world through innovative solutions that protect people and the environment. The Credit & Collections Specialist will manage customer accounts, resolve credit issues, and maintain good customer relations while ensuring timely payments and credit evaluations.
Manufacturing
Responsibilities
Conduct credit and collections activity while providing and maintaining good customer relations
Actively contact customers regarding past due invoices
Contact customers, company sales personnel, and others to resolve questions regarding credit holds. Release orders from credit hold status once resolved
Evaluate customer credit and recommend credit limits. Obtain credit applications including credit references, conduct credit checks, scan or enter customer information into customer master and set credit/billing terms
Monitor account status of PIA and customers on “order hold status” for payment activity
Resolve outstanding customer credit balances
Maintain customer master records and notes
Prepare audit schedules as requested for annual audit
Complete other assignments and special projects as requested
Qualification
Required
High School or GED
Minimum of three years of credit & collections experience
Negotiation techniques
General accounting and Microsoft Excel knowledge
Strong phone presence
Active listener with strong customer service orientation
Excellent verbal and written communication skills
Ability to multi-task, prioritize, and manage time effectively
High level of integrity and commitment to customer satisfaction
Preferred
AAS degree in either accounting or business administration
Minimum of five years of experience working in A/R, credit & collections or related area
Benefits
Health Insurance: Comprehensive medical, dental, and vision coverage.
Retirement Plan: 401(k) with company match.
Paid Time Off Program: Paid time off, paid holidays, and paid floating holidays.
Other Benefits: Life insurance, employee assistance program (EAP), and professional development opportunities.
Company
TSI Incorporated
Manufacturer of precision metrology systems for lab and field application
Funding
Current Stage
Late StageRecent News
TSI Incorporated
2025-11-19
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