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New Energy Equity · 3 weeks ago

Client Relations and Onboarding Specialist

Annapolis, MD

Full-time

Hybrid

Entry, Mid Level

$55K/yr - $65K/yr

2+ years exp

New Energy Equity is a leading company in the renewable energy sector, specializing in solar solutions. They are seeking a Client Relations and Onboarding Specialist to serve as the first point of contact for high-profile clients, assisting with onboarding and ensuring data integrity across various platforms.

EnergyPower GridSolar

No H1B

Responsibilities

Excellent interpersonal skills and with a focus on building long-term relationship with multiple high-profile clients

Be first point of contact for multiple high-profile clients

Assist and fill requests from clients whenever able. Route requests to the proper person within ESS when not able to fulfill requests personally

Learn and master Drive O&M workorder management software. Skill set involves accessing information from work orders, uploading and downloading reports, and generating reports. Drive O&M is built on a Salesforce platform

Become proficient and able glean basic information from AlsoEnergy solar monitoring software

Research and create proposals for clients

Collect and aggregate essential information and documents from multiple sources while onboarding new solar sites

Follow precise methods and SOPs to ensure uniformity and consistency across multiple platforms while onboarding new solar sites

Maintain ESS folder structure and workflow functions

Ensure integrity of system data across FSM and file system

Use FSM to run reports as requested by management

Additional Responsibilities as requested

Qualification

SalesforceAlsoEnergyMicrosoft ExcelCommunication skillsAttention to detailInterpersonal skillsProject management

Required

Bachelor's degree in related field highly preferred

2 year minimum experience in a publicly facing professional position that includes direct interaction with clients. Solar experience preferred

Proficiency or knowledge of Salesforce is strongly preferred

Assertive enough to give direction and humble enough to take direction

Excellent written/verbal communication skills and ability to professionally interface with host customers, clients and landowners

Attention to detail and the ability to manage multiple projects, schedules, and deadlines simultaneously

Proficiency in Microsoft Excel, Word, Adobe and Outlook and proven ability to learn new software programs

The ability to stay calm and pragmatic while interacting with clients even when they may be acting differently

Benefits

Retirement Benefits

Medical, Dental & Vision

Health Savings Account

Flexible Spending Account

Life Insurance and Disability

Tuition Reimbursement

Voluntary Benefits

Paid Absences

Company

New Energy Equity

Founded in 2013, New Energy Equity is an ALLETE company specializing in financing and developing solar power generation assets, providing clean electricity to commercial, industrial, municipal, and utility customers under long-term contracts.

Founded in 2013

Annapolis, Maryland, USA

51-200 employees