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PDI Technologies · 1 day ago

Managed Services Analyst I (Fuel Accounting | Fuel Operations Coordinator | Customer Service)

Temple, TX

Full-time

Hybrid

Entry Level

$16/hr - $16/hr

2+ years exp

PDI Technologies is a company that empowers leading convenience retail and petroleum brands with technology solutions. The Managed Services Analyst I role involves providing fuel inventory management and accounting services, monitoring customer tank readings, coordinating fuel deliveries, and ensuring accurate invoice processing for customers outsourcing their fuel management.

ComputerConsultingInformation TechnologyLogisticsRetailSalesSoftwareWholesale

No H1B

Responsibilities

Bulk Fuel Inventory Management • Actively monitor designated customer’s tank readings

Plan deliveries as indicated by current fuel level and average daily usage

Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company’s best purchasing opportunities

Schedule, coordinate, and manage fuel deliveries to customer locations

Build strong relationships with suppliers & carriers to support customer’s fuel management program

Ability to make fuel procurement or financial decisions efficiently and independently within established guidelines

Ability to participate in an on-call rotation requiring weekend and overnight availability

Customer Service • Receive customer calls /emails, engaging with a warm, pleasant, and helpful attitude

Identify customer problems and resolve timely either directly or through other departments for resolution; maintain communication with the customer throughout the process

In addition to inbound phone calls and email, other methods of communication and requests for delivery need to be managed and executed upon to ensure timely and accurate delivery of service on behalf of the customer

Fuel Accounting Services • Review customer’s bulk fuel vendor invoice exceptions, correct errors, or dispute invoices on customer’s behalf

Work with vendors to resolve any disputed invoices

Ensure vendor invoices and files are processed for payment timely and accurately

Management statement process and ensure vendors are paid timely

Qualification

Fuel AccountingLogistics ManagementDispatch ExperienceMicrosoft OfficePetroleum ExperienceMulti-taskingEffective CommunicationFast-paced Environment

Required

Bachelor's Degree in Logistics or Supply Chain Management or equivalent work experience

Minimum of 2 years of prior experience in either dispatch or fuel accounting required

Confident skills with Microsoft Office suite

Must be able to multi-task and make financial impactful decisions in a fast-paced environment

Demonstrated ability to work in a fast pasted, constantly changing environment

Ability to handle multiple tasks and move between activities that require immediate response

Ability to communicate effectively to all stakeholders

Able to work nights/weekends to support on-call

Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role