Fulfil · 1 day ago
Site Automation Lead
Fulfil is redefining the grocery supply chain through advanced robotics and automation. They are seeking a Site Automation Lead to provide operational coverage for their automated high speed grocery fulfillment system, ensuring safe and reliable system operation while collaborating with various teams. This role involves system monitoring, operational leadership, and cross-functional collaboration to maintain and improve automation systems.
Artificial Intelligence (AI)Food and BeverageIndustrial AutomationMachine LearningRoboticsSupply Chain Management
Responsibilities
Monitor daytime performance and conduct health checks of Fulfil’s robotic automation systems
Perform Tier-1 troubleshooting; triage issues, complete minor interventions as needed (e.g., sensor checks, part swaps, clearing obstructions), and support investigations and post-mortems
Support maintenance by documenting issues clearly and handing off higher-complexity work
Act as the on-call technical and operational escalation point for partner teams
Make real-time decisions that balance system uptime, safety, and production needs
Track and report reliability metrics to contribute toward achieving uptime goals
Ensure a safe operating environment through routine audits and adherence to procedures
Own scheduling, team coordination, site preparedness, and operator skill development
Maintain and update operational documentation for production processes and human-machine interaction
Accountable for weekly ticket management and reporting of site performance
Communicate system behaviors and findings to robotics, firmware, software, and product engineering teams
Participate in structured testing, validation, and rollout of new features and hardware
Contribute to root-cause investigations and provide actionable feedback to engineering
Help refine operating procedures and support continuous improvement initiatives
Provide steady, high-confidence technical support to onsite partner operators
Qualification
Required
Open availability from mid-January through mid-June, with a standardized production schedule in place by summer 2026
Experience in robotics, automation, industrial equipment, technical field support, or similar environments
Strong mechanical/electrical aptitude and comfort working hands-on with hardware
Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment
Clear communicator with ability to explain complex system behavior simply
Calm, detail-oriented decision-maker who performs well under pressure
Comfortable using dashboards, logs, and diagnostic tools; experience with metric reporting
Reliable, self-motivated, and able to operate with a high degree of ownership
Flexible schedule — preference for candidates with open availability
Preferred
Exposure to warehouse automation, robotics platforms, PLCs, or industrial systems
Familiarity with Linux, telemetry tools, firmware process flows, or diagnostics
Experience supporting deployments, pilots, commissioning, or on-call rotations
Experience with tools like Slack, Jira, Excel, or digital workflow platforms
Benefits
Full medical, dental, vision, and 401(k) benefits.
Company
Fulfil
Fulfil has reimagined and reinvented online grocery automation with a completely unique, fully automated fulfillment system that enables customer-centric, sustainable and profitable online grocery at scale.
H1B Sponsorship
Fulfil has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (2)
2022 (2)
Funding
Current Stage
Growth StageTotal Funding
$60MKey Investors
Eclipse Ventures
2023-02-27Series B· $60M
2019-01-01Series A
Recent News
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