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Haworth · 1 day ago

Senior IT Quality Assurance (QA) Manager

Holland, MI

Full-time

Onsite

Senior Level

7+ years exp

Haworth is a global pioneer in workspace design, seeking a Senior IT Quality Assurance Manager to lead their QA efforts. The role involves establishing robust QA processes for software, data, and AI models, while fostering a culture of innovation and excellence within the technology organization.

ArchitectureFurnitureManufacturing

No H1B

Responsibilities

Define and implement the overall QA strategy, encompassing software, data, and AI, aligning with company goals and industry best practices

Champion a culture of quality across the organization, fostering collaboration and a proactive approach to quality assurance within a DevOps framework

Develop and implement comprehensive test strategies for software applications, covering functional, regression, performance, security, and usability testing, integrated within our CI/CD pipelines

Introduce and manage appropriate testing tools and automation frameworks to enhance efficiency and coverage, ensuring seamless integration with our DevOps processes

Establish and enforce data quality standards across all data sources, pipelines, and storage systems, incorporating data quality checks into our DevOps pipelines

Design and implement data quality checks, validation processes, and data governance procedures, ensuring alignment with our DevOps practices

Monitor data quality metrics, identify anomalies, and lead root cause analysis and resolution efforts, collaborating closely with DevOps teams to address any infrastructure-related issues

Define and implement testing strategies for AI models, encompassing accuracy, bias detection, explainability, fairness, and robustness, integrating these tests into our model deployment pipelines

Establish metrics and benchmarks for evaluating AI model performance and ensure compliance with ethical AI principles, working closely with data science and DevOps teams to ensure responsible AI development and deployment

Build, manage, and mentor a high-performing team of QA professionals, providing guidance, training, and development opportunities, fostering a DevOps mindset within the team

Collaborate closely with product management, software development, data science, and operations teams to ensure seamless integration of quality throughout the product lifecycle, promoting a culture of shared responsibility for quality within the DevOps framework

Stay abreast of emerging technologies, industry trends, and best practices in software quality, data quality, and AI model testing, particularly in the context of DevOps and continuous delivery

Drive continuous improvement initiatives to enhance QA processes, methodologies, and tools, leveraging automation and DevOps principles to optimize efficiency and effectiveness

Qualification

QA strategyDevOpsAI model testingData quality standardsTesting toolsSeleniumAzure DevOpsISTQB CertificationSupervisory experiencePassion for testingManufacturing experience

Required

Bachelor's Degree in Computer Science, Engineering, Management Information Systems (MIS) or equivalent in relevant field of study

Education Equivalency: Associate's Degree plus 2 years of software, IT quality assurance space experience OR 4 years of software, IT quality assurance space experience if no post-secondary education

7 years experience in the IT quality assurance space with a Bachelor's Degree/ 5 years experience in the IT quality assurance space with a Master's Degree

5 years of supervisory experience

Ability to travel domestic or abroad up to about 10% of the time

Military Equivalency at www.mynextmove.org/vets/find/military

Applicants must be able to work on-site position in Holland, MI

Applicants must possess an unrestricted right to work in the US to be eligible for this position