The Group Obstetrics & Gynecology Specialists, P.C. · 1 month ago
PRN/AS NEEDED Patient Information Specialist
Davenport, IA
Full-time
Onsite
Mid Level
$16/hr - $18/hr
3+ years expThe Group Obstetrics & Gynecology Specialists, P.C. is seeking a Patient Information Specialist for their front office. This role involves greeting and scheduling patients, maintaining records, and serving as a liaison between patients and medical staff.
Health CareHospitalWomen's
Responsibilities
Welcome patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
Optimize patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
Comfort patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Record and collects patient charges and controls credit extended to patients
Help patients in distress by responding to emergencies according to policies and procedures
Protect patients' rights by maintaining confidentiality of personal and financial information
Enhance professional growth and development through staff meetings, education programs, conferences, etc.; attends meetings and participates as required
Contribute to team effort by fulfilling other duties as needed
Work toward continuous quality improvement
Uphold, support, and promote all company policies and procedures
Qualification
Required
Must Have 3 Years Experience In Healthcare
High school diploma or general education degree (GED)
Proficient in use of computer
Preferred
One Year Related Experience And/or Training Preferred
Knowledge of medical terminology desirable
Company
The Group Obstetrics & Gynecology Specialists, P.C.
At The Group, we provide individualized and compassionate care for women in every stage of life.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase