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Wells Enterprises · 3 weeks ago

Customer Supply Chain Analyst

Le Mars, IA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Wells Enterprises is a company focused on customer supply chain management, and they are seeking a Customer Supply Chain Analyst to lead strategy development and execution. The role involves collaborating with internal teams and customers to enhance supply chain efficiency and improve scorecard ratings through data analysis and reporting.

Food and BeverageFood ProcessingManufacturing

Responsibilities

Assists with customer supply chain strategy development and execution through direct interaction with customer supply chain business partners, managing responsibility for smaller customers

Collaborates and partners with internal cross functional teams to identify customer-facing supply chain efficiency opportunities and drive proactive organizational solutions, assisting with claims team Smartsheet identifying validity of deductions for designated customers

Leads customer scorecard development – tracking and data collection for assigned customers. Builds both internal scorecards and manages customer-delivered scorecards. Responsible for developing insights and action plans from analysis and leads organization alignment and communication of learning with customers, collaborating to drive overall scorecard rating improvements

Develop reporting and scorecarding through data received via customer supply chain portals, assisting team with information supporting progress in customer deliveries and reduction of fees/fines 5 – Assists with customer allocation tool, designated as back-up to manage tool when needed

Qualification

Supply Chain ManagementBusiness AnalyticsData AnalysisCustomer Relationship ManagementForecastingEffective CommunicationNegotiation SkillsProblem Solving

Required

Bachelor's degree; preferably in Supply Chain Management, Business Analytics, Statistics, Operations Research, or other quantitative business discipline

Two years of experience in Customer Supply Chain preferably within a CPG industry

Proficient understanding of fundamental business management and supply chain principles and concepts

Thorough grasp of key internal and customer forecasting, order generation, and order fulfillment processes

Effective communication skills with an ability to collaborate cross functionally, build relationships and excel in a team environment are essential

Solid negotiation and customer relationship management skills required

Demonstrated analytical approach to management of supply chain interface between supplier and the customer, root-causing constraints and service issues, and providing solutions

Ability to understand impact of decisions and changes on end to end supply chain and to convert strategy into results, able to quickly identify and resolve problems

Ability to build strong relationships internal and external to the business