Raffles Hotels & Resorts · 8 hours ago
Assistant Director Engineering
Boston, MA
Full-time
Onsite
Lead/Staff, Director/Executive
$107K/yr - $112K/yr
5+ years expRaffles Hotels & Resorts is dedicated to cultural appreciation and excellence in service. The Assistant Director of Engineering supports the Director in managing the hotel’s engineering operations, ensuring safety, compliance, and efficient maintenance of the property.
Hospitality
Responsibilities
Lead, supervise, train, and schedule Engineering staff in service standards, safety, and operational procedures
Implement preventative maintenance programs and ensure timely repairs of all systems, equipment, and guestroom needs
Maintain compliance with local, state, and federal regulations, including ADA and life-safety standards
Inspect, test, and certify emergency and safety systems per brand and legal requirements
Respond promptly to alarms, emergencies, and guest requests with appropriate follow-up
Support capital projects, renovations, and sustainability/energy conservation initiatives
Review guest and event feedback to address and correct engineering-related concerns
Lead and actively participate in the hotel’s Safety Committee and other hotel programs
Perform other duties as requested by management
Qualification
Required
5+ years of progressive facilities/engineering management experience in hospitality or related field (or equivalent education/experience)
High school diploma or equivalent required; technical degree preferred
Strong technical knowledge of HVAC, electrical, plumbing, boiler operations, and general maintenance
Ability to lift up to 100lbs
Ability to stand for extended periods of time
Ability to work extended hours and/or various schedules as needed
Frequently or constantly lift, walk, bend, kneel, carry, push, pull or otherwise move objects
Maintain a professional, warm, and service-oriented demeanor at all times
Communicate effectively, both verbally and in writing, with colleagues and guests at all levels
Demonstrate strong listening and problem-solving skills with the ability to clarify and resolve concerns promptly
Prioritize, multitask, and meet departmental deadlines while maintaining accuracy and confidentiality
Adhere to and enforce hotel attendance, grooming, and appearance standards
Comply with Accor policies, safety regulations, and operational procedures
Proactively identify opportunities for improvement, efficiency, and guest satisfaction
Attend required meetings, trainings, and perform additional duties as assigned
Preferred
Technical degree preferred
Previous luxury hospitality experience an asset
Benefits
Employee benefit card offering discounted rates in Accor worldwide for you and your family.
Excellent Company benefits including medical, dental, vision and life insurance.
Personalized development opportunities across Accor's extensive brand portfolio.
Ability to make a difference through our Corporate Social Responsibility activities
Company
Raffles Hotels & Resorts
Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are places where ideas are born, history is made, and stories and legends are created.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2025-09-26
2025-09-23
Company data provided by crunchbase