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Northwestern Memorial Hospital · 3 weeks ago

Senior Application Analyst, Epic ClinDoc, Bipolar Disorder Center, Full-time, Days

Chicago, IL

Full-time

Onsite

Senior Level

5+ years exp

Northwestern Memorial Hospital is committed to delivering world-class care through innovative solutions in healthcare. The Senior Application Analyst will support and maintain assigned services and systems, ensuring excellence in technology integration and user support across the organization.

Health Care

Responsibilities

Support and maintain assigned services and systems

Monitors, analyzes and plan upgrades

Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements

Leads and executes project tasks as assigned

Adheres to and enhances quality assurance standards, systems development and delivery methodologies

Contributes to ongoing process to integrate end users requests with software functionality

Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use

Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment

Participates in on call rotation

Creates and maintains technical documentation and architecture diagrams