Novartis · 2 weeks ago
Director, NPS Program Strategy & Management
East Hanover, NJ
Full-time
Onsite
Director/Executive
$186K/yr - $344K/yr
7+ years expNovartis is a leading biopharmaceutical company focused on patient services. The Director, NPS Program Strategy & Management will lead product and program strategies to enhance patient access and support, driving performance across various NPS programs and collaborating with cross-functional teams.
BiotechnologyHealth CareMedicalPharmaceuticalPrecision Medicine
Responsibilities
Lead a core team of cross-functional NPS stakeholders with a focus on launching new brand, managing ongoing patient support program including refinement and measurement specific to the post-prescription experience in partnership with Program Data Insights and Analytics Center of Excellence (starting and staying on appropriate therapy)
Serve as NPS subject matter expert on immunology portfolio and provide key inputs to Portfolio Strategy & Lifecycle Management Center of Excellence for program designs related to onboarding, co-pay, adherence, e-services, and hub operations to ensure reconciliation with product P&L and objectives
Drive integration of NPS priorities and program performance with identified product priorities, strategies and KPIs
Support the development of marketplace and competitive landscape assessments to inform future state of NPS support required for the Immunology portfolio
Collaborate with training, NPS Centers of Excellence, field reimbursement, market access and NPS Manager Program Operations to provide input into field reimbursement team training
Liaising with NPS Enterprise Intelligence and Insights team to gather insights on external and competitive benchmarking, scanning global best practices and liaising across network internal resources (marketing, sales reps, patient coordinators, reimbursement managers)
Supports successful implementation of any new services launched/administered for NPS including planning, managing, budgeting and launching along with ensuring adequate staffing for operational support
Oversee the creation of patient access and reimbursement content and resources in partnership with NPS Content Development Center of Excellence to support field execution of to support field execution of Immunology patient support programs
Qualification
Required
Bachelor's Degree, (PharmD, RN or MBA a plus)
7+ Pharma commercial experience, with 3 of those years of experience operating in patient services space and/or market access is required
Proven success in Hub Services
Ability to connect commercial, financial, and clinical perspectives to develop enhanced value messages and strategies
Comprehensive understanding of access journey for a patient with ability to diagnose issues and impact across comprehensive set of channel participants and vendors
Strong written and verbal communication skills, including comfort level with senior management presentations
Strong experience with sales force communication
Proven track record leading across cross-functional teams
Preferred
In depth knowledge of specialty product distribution and service company business models
In-depth knowledge and understanding of patient services challenges and opportunities
Experience with specialty/buy and bill products
Home office marketing experience
Previous consultant or vendor experience
Benefits
Health, life and disability benefits
401(k) with company contribution and match
Generous time off package including vacation, personal days, holidays and other leaves
Company
Novartis
Novartis is a pharmaceutical company that researches and develops medicines for serious diseases to improve and extend people's lives.
10001+ employees
H1B Sponsorship
Novartis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (27)
2023 (23)
2022 (27)
2021 (31)
2020 (25)
Funding
Current Stage
Public CompanyTotal Funding
$2.49BKey Investors
Bill & Melinda Gates Foundation
2024-06-19Post Ipo Debt· $2.49B
2018-02-14Grant· $6.5M
2000-05-19IPO
Leadership Team
Daniel Grant
Vice President & Global Program Head
John von Brachel
VP, Head of Content Lab
Recent News
2026-01-11
Morningstar.com
2026-01-11
Company data provided by crunchbase