Carriage Services · 1 month ago
Family Service Counselor - Inside Sales Representative
Rockwall, TX
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $200K/yrCarriage Services is dedicated to creating premier experiences in the Funeral and Cemetery profession. The Family Service Counselor will guide families through the planning of their final arrangements, providing both pre-need and at-need support while ensuring every detail is handled with care and professionalism.
FamilyFuneralsService Industry
Responsibilities
Educate families about the benefits of pre-planning funeral and cemetery arrangements
Meet with at-need families (partnering with a licensed funeral director) to assist with service and cemetery selections
Conduct follow-up calls, outreach, and relationship building within the community
Maintain accurate records and manage your sales pipeline
Represent the funeral home and cemetery with empathy, integrity, and professionalism - Honesty, Integrity, and Service Excellence are at the heart of all we do
Participate in community events, presentations, and workshops
Work collaboratively with Family Service, Funeral Directors, Cemetery Grounds, and Leadership Teams
Qualification
Required
Compassionate, patient and service-minded
Coachable, goal-oriented, and motivated by both mission and results
Strong communicator with the ability to guide families through sensitive decisions
Organized and able to work independently
Comfortable with a consultative sales environment
Must have a valid driver's license and reliable transportation
Preferred
Prior sales experience is helpful but not required – we provide training
May require the possession (or ability to obtain) an insurance license as required by applicable law
Bilingual speaking a plus
Benefits
Comprehensive paid training
Supportive team environment
Flexible schedule with operating hours
Opportunities for advancement
Benefits package (medical, dental, vision, 401k with a match, PTO, etc.)
Company
Carriage Services
Carriage Services, Inc. (Carriage) is a provider of death care services and merchandise in the United States.
Founded in 1980
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-08-09IPO
Leadership Team
Carlos Quezada
Chief Executive Officer and Vice Chairman
John Enwright
Chief Financial Officer
Recent News
2025-11-11
Carriage Services, Inc.
2025-11-06
Company data provided by crunchbase