EY · 1 day ago
ServiceNow - Strategic Portfolio Management (SPM) Manager - Tech Cons - Open Location
EY is a global leader in consulting, helping businesses navigate the complexities of the digital economy. As a ServiceNow Consulting Manager in Strategic Portfolio Management (SPM), you will lead transformation teams, manage client relationships, and deliver innovative solutions to meet client needs while developing your leadership skills.
AccountingAdviceBusiness IntelligenceConsultingFinancial ServicesProfessional Services
Responsibilities
Lead workstream delivery and ensure effective management of processes and solutions
Track deliverable completion and project status, ensuring alignment with performance objectives
Actively participate in client working sessions, leading workstreams from planning through execution and closure
Act as an engagement or workstream lead across all aspects of a ServiceNow SPM projects and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
Ability to build and foster client relationships and demonstrate the value of EY services
Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
Provide guidance and industry leading practice expertise for ServiceNow SPM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to support pre-sales efforts including creating proposals and estimates
Ability to create high quality deliverables and project artifacts
Qualification
Required
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 4 - 6 years of relevant ServiceNow SPM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management
5+ years of Big 4 or equivalent consulting experience
Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S
Ability to travel to meet client needs
Preferred
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
ServiceNow Certified Implementation Specialist – ITSM or Data Foundations
Performance analytics and reporting experience – certifications are a plus
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
Benefits
Medical and dental coverage
Pension and 401(k) plans
A wide range of paid time off options
Flexible vacation policy
Designated EY Paid Holidays
Winter/Summer breaks
Personal/Family Care
Other leaves of absence when needed to support your physical, financial, and emotional well-being
Company
EY
EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.
H1B Sponsorship
EY has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (10242)
2024 (9877)
2023 (10966)
2022 (9394)
2021 (5652)
2020 (8849)
Funding
Current Stage
Late StageRecent News
2025-12-24
2025-12-15
2025-12-15
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