General Steel Corporation ยท 3 weeks ago
Customer Service Representative/Administrative Assistant
General Steel Corporation is seeking a responsible Customer Service Representative/Administrative Assistant to support their team with various administrative and clerical tasks. The role involves maintaining filing systems, providing superior customer service, and ensuring the smooth operation of the office.
ConstructionManufacturingReal Estate
Responsibilities
Answer and direct phone calls
Responsible for providing superior customer service and support
Help with sales processing
Will be able to answer a full range of customer requests, inquiries and resolve possible complaints
Will have the ability to work with moderate supervision/guidance and is accountable for individual results while working independently
Will need to coordinate with many individuals (customers, businesses, and associates) over the phone and companywide as needed
Ability to remain organized composed and goal orientated
Demonstrates the appropriate sense of urgency and adaptability
Qualification
Required
Proven experience as an Administrative Assistant or Office Admin Assistant with excellent Customer Service
Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers and fax machines
Proficiency in MS Office (MS Excel and MS PowerPoint, SalesForce, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
High School degree
Preferred
Additional qualification as an Administrative assistant or Secretary will be a plus
Company
General Steel Corporation
Company History ------------------------ General Steel is the most recognized brand name in the steel buildings industry.
Funding
Current Stage
Growth StageRecent News
Business Journal Daily | The Youngstown Publishing Company
2022-11-01
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