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Tucson Medical Center · 1 day ago

Quality Process Improvement Specialist - TMCOne Revenue Cycle

Tucson, AZ

Full-time

Onsite

Senior Level

5+ years exp

Tucson Medical Center is seeking a Quality Process Improvement Specialist to enhance processes and improve patient care. The role involves utilizing quality improvement tools and methodologies to engage staff, facilitate improvements, and ensure compliance with healthcare standards.

Health Care

H1B Sponsor Likely

Responsibilities

Creates well-developed oral and written communications

Organizes and delivers professional presentations that communicate issues

Assists with organizing and coordinating process improvement using Lean and quality improvement tools and methodology

Develops rapport with customers, suppliers, leaders, and employees at all levels

Coaches, mentors, teaches, and develops staff members in use and application of quality and process improvement tools

Assists with facilitating and motivating cross-functional work groups to apply the quality improvement management system

Develops an understanding and proficiency in the use of basic quality improvement tools to identify and eliminate waste/variability throughout the organization

Co-facilitates projects as assigned within agreed upon timeframe

Ability to question staff using “humble inquiry”

Development of educational quality/process improvement content delivered at the appropriate level for the targeted audience

Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication

Adheres to TMCH organizational and department-specific safety and confidentiality policies and standards

Performs related duties as assigned

Qualification

Process improvementQuality improvement toolsProject managementPublic speakingCustomer serviceData analysisVerbal/written communication

Required

Bachelor's degree in healthcare, Nursing, Communications, Finance or related field or equivalent combination of experience and education

Five (5) years of experience in healthcare field

Knowledge with project facilitation from start to finish

Knowledge of root causes creating process problems

Skill in verbal/written communication and report development in order to negotiate and persuade as needed

Skill in public speaking and presenting information to leadership, boards and committees

Skill in developing and maintaining working relationships with outside agencies, executive management, employees and the general public

Skill in applying and teaching exceptional customer service

Ability to develop, interpret and read detailed documents, contracts, proposals, and related legislative materials

Ability to listen and accurately interpret others' communication or instructions to take appropriate action

Ability to read, analyze, and interpret; ability to write reports and business correspondence

Ability to speak effectively before groups of employees or customers

Ability to respond to inquiries or complaints from employees, patients and/or their representatives, and the general public

Ability to identify positive or negative variances from expected outcomes

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists

Preferred

Preferred experience with process improvement principles

Process improvement or management engineering skills/training and project management certification preferred

Company

Tucson Medical Center

TMC is Southern Arizona's leading provider for emergency care and pediatric care (including Tucson's first Pediatric Emergency Department)

Founded in 1927

Tucson, Arizona, USA

5001-10000 employees

https://www.tmcaz.com/

H1B Sponsorship

Tucson Medical Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)