Crown Castle · 1 day ago
Associate Field Operations Technician
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$24.18/hr - $33.22/hrCrown Castle is the nation’s largest provider of shared communications infrastructure, connecting people and communities through advanced technologies. The Associate Field Operations Technician is responsible for the installation, testing, and maintenance of high-speed fiber optic transmission equipment and small cell networks, ensuring operational efficiency and safety.
InternetMobileTelecommunicationsWireless
Responsibilities
Perform all activities in a manner to ensure the safety of yourself, team, customers and the public
Respond to all network outages, impairments and emergencies in assigned area
Complete all required preventative maintenance inspections to Crown Castle standards
Install, Turn-up, test and provision SONET, DWDM, and Ethernet equipment in an optical fiber network adhering to engineered design with minimal supervision/support
Work with fiber optic, SONET/Ethernet related test equipment including Network Tester, OTDR, Optical Power Meter, Optical Fiber Identifier, Multimeter, DC plant tester with minimal supervision/support
Operate and understand RF and Small Cell related test equipment, such as Antenna/PIM analyzer, RF power meter, Spectrum analyzer, Signal generator, Fusion splicer with minimal Supervision/Support
Perform analysis and troubleshooting of issues while assisting the NOC and customers
Perform site survey and quality review of remote locations to ensure company standards are met
Perform both hardware and software updates and/or changes to remote site equipment as necessary with minimal Supervision/Support
Operate PC or similar devices to gain access to Network nodes, CPE devices/Small Cell Network elements as well as assigned administrative tasks
Work efficiently and effectively with cross-functional departments and peers
Responsible for compliance with All Crown Castle policies and procedures
Participate in on-call rotation schedule for nights and weekend coverage
Safe work practices must be followed along with integrity and quality
Qualification
Required
High School Degree or equivalent required
Possess a valid state driver's license with a non-negligent driving record
Experience with one or more of the following – RF, Ethernet, Sonet, Video or fiber optic testing
Technical knowledge of Fiber, Coax and Low voltage trouble shooting
Successfully completion of technical training program for RF or Telecommunications
Ability to safely drive and operate a Crown Castle boom truck in the public right of way
Ability to communicate both verbally and in writing in a clear and concise manner
Ability to work in Web Based ticketing and network monitoring systems
Ability to work independently with minimal guidance, while managing time for maximum efficiency
Knowledge of radio transmitters, receivers, antennas, electronic and fiber optic theory
Preferred
Associates or two-year technical degree strongly preferred
Wireless/Wireline Operations, Ethernet certification or equivalent military experience preferred
Benefits
Employees (and their families) are eligible for medical, dental, vision, and basic life insurance.
Employees are able to enroll in our company’s 401k plan.
Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year.
Company
Crown Castle
Crown Castle Provides communications infrastructure--connecting people & businesses to essential data, technology & wireless service.
Founded in 1994
1001-5000 employees
H1B Sponsorship
Crown Castle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (17)
2023 (22)
2022 (22)
2021 (16)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$2.83B2024-08-01Post Ipo Debt· $1.25B
2023-12-04Post Ipo Debt· $1.49B
2001-04-25IPO
Leadership Team
Cathy Piche
EVP-COO Tower
Daniel Schlanger
Senior Vice President
Recent News
2025-12-03
2025-12-02
2025-11-14
Company data provided by crunchbase