Itasca Bank & Trust Co. · 2 days ago
Teller
Itasca Bank & Trust Co. is an independently owned community bank that values its staff and has been a responsible citizen for over 75 years. They are seeking a Teller who will be responsible for organizing and balancing the cash drawer, assisting customers with their financial needs, and ensuring compliance with bank policies and procedures.
Financial ServicesVenture Capital
Responsibilities
Organizes and balances cash drawer daily and adheres to cash management guidelines
Listen effectively to customers’ requests and promptly take the necessary action to assist them
Recognizes opportunities to assist customers to meet their financial goals by making effective cross-sales and referrals
Accurately processes transactions via Branch Capture: scanning, keying exceptions and balancing and uploads batch files to core processor and the Federal Reserve
Escalates issues immediately and takes necessary steps to prevent and/or minimize loss to the bank
Protects the Bank and its customers by maintaining a high level of security awareness
Follows all department policies and procedures to meet Bank, compliance, and regulatory requirements
Follow and perform Safety and Soundness expectations when opening or closing the bank
Qualification
Required
Minimum 1 year of cash handling and customer service experience required
High School education or equivalent
Ability to perform calculations
Proficient in Microsoft Office (Excel, Word, Outlook)
Delivers excellent customer service
Effective verbal and written communication skills
Strong attention to detail
Strong desire to cross-sell products and services
Proven track record of success working in a team environment
Ability to work a flexible schedule including evening and weekends
Ability to work and multi-task in a fast-paced environment
Models positive and supportive behavior
Professional demeanor
Preferred
1 year of bank teller experience preferred
Company
Itasca Bank & Trust Co.
Itasca Bank & Trust Co. is a banking firm that specializes in banking, financial planning, women's initiative, wealth management and trust.