ExtraHop · 8 hours ago
Business Systems Analyst
United States
Full-time
Hybrid
Entry, Mid Level
$125K/yr - $135K/yr
2+ years expExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility, context, and control. As a Business Systems Analyst, you will support the IT Applications team by maintaining and improving a portfolio of business applications, working closely with cross-functional teams to gather requirements and troubleshoot issues.
AnalyticsCyber SecurityEnterprise SoftwareIT ManagementNetwork Security
Responsibilities
Engage with stakeholders to perform detailed analysis of business and technical requirements, and translate them into solutions
Manage and maintain a portfolio of SaaS applications and recommend new technology when needed to meet business goals
Partner with developers and admins to design, build, test, deploy, and document solutions using standard functionality and custom development
Support our internal customers by triaging and working tickets related to supported business applications
Stay current with the periodic feature release announcements of supported applications and leverage any new capabilities as applicable
Be part of an agile scrum team and participate in planning, documentation, execution, testing, and launch of projects
Develop and maintain comprehensive project documentation, including business process models, use cases, and test plans
Qualification
Required
Bachelor's degree in Business Administration, Computer Science, or equivalent experience
2+ years of experience in an analyst role (Business Systems Analyst, Sales Analyst, etc.)
Self-directed learning, problem solving, and researching of system issues
Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
Previous experience in systems integration
Strong technical knowledge of Salesforce data structure; understanding of how to leverage Salesforce functionality to meet complex process and reporting requirements
Detail-oriented with strong data management skills including experience using Excel and Data Loader
Understanding of Salesforce CPQ and its processes
Partner Community experience a Plus (Salesforce, Allbound)
Experience with Sales processes (pipeline management, territory management, forecasting)
Work cooperatively with others within the organization and other cross-functional stakeholders
Work well in fast-paced, high-stress environments
Has predictable, reliable attendance
Preferred
Salesforce Administrator or Platform App Builder Certification
2+ years experience as a Salesforce Administrator
Familiarity with agile software delivery methodologies and working as part of an agile team
Benefits
Health, Dental, and Vision Benefits
Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
FSA and Dependent Care Accounts + EAP, where applicable
Educational Reimbursement
401k with Employer Match or Pension where applicable
Pet Insurance (US Only)
Parental Leave (US Only)
Hybrid and Remote Work Model
Company
ExtraHop
We’re on a mission to reveal cyber risk and build business resilience by exposing the threats organizations can’t see.
501-1000 employees
H1B Sponsorship
ExtraHop has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (7)
2022 (2)
2021 (3)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$161.6MKey Investors
TCVMeritech Capital PartnersMadrona
2024-01-09Private Equity· $100M
2021-06-08Acquired
2014-05-29Series C· $41M
Leadership Team
Sharat Nautiyal
Senior Cybersecurity Architect and Tech Evangelist
Recent News
2025-11-04
2025-10-21
2025-10-04
Company data provided by crunchbase