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RaceTrac · 1 day ago

Senior Systems Administrator - Salesforce

Atlanta, GA

Full-time

Onsite

Senior Level

5+ years exp

RaceTrac is a company that values innovation and growth, and they are seeking a Senior Systems Administrator to ensure the stability, security, and performance of their Salesforce platforms. The role involves troubleshooting complex technical issues, implementing improvements, and overseeing critical systems to align with business needs.

Food and BeverageOil and GasRetail

Responsibilities

Configure, monitor, and maintain servers, networks, storage systems, and cloud environments

Perform system upgrades, patch management, backups, and disaster recovery testing

Troubleshoot and resolve escalated technical issues across hardware, operating systems, and applications

Ensure compliance with security policies, standards, and best practices

Lead implementation of new technologies, tools, and system integrations to enhance efficiency and scalability

Act as an escalation point for complex issues, providing guidance and coaching to the team

Establish standards, best practices, and documentation to ensure consistency and knowledge sharing

Foster collaboration within the IT team and across business functions, balancing individual contributions with team-driven outcomes

Provide input into resource planning, workload management, and professional development for team members

Identify opportunities for process automation, efficiency gains, and cost reduction

Contribute to IT roadmaps, capacity planning, and technology refresh strategies

Serve as a subject matter expert in systems architecture during project planning and implementation

Qualification

Salesforce administrationSystem troubleshootingSystem upgradesCloud environmentsData security controlsAnalytical skillsCommunicationOrganizational skillsDocumentation skills

Required

5+ years of progressive systems administration experience, including direct experience supporting enterprise platforms

Strong understanding of Salesforce processes and integration points

Proven ability to diagnose, troubleshoot, and resolve complex system and integration issues

Demonstrated experience managing system upgrades, configuration changes, and data security controls

Excellent communication skills and ability to work cross-functionally with technical and non-technical stakeholders

Strong analytical, organizational, and documentation skills

Preferred

Proficiency with Salesforce Sales, Service and Experience Clouds

Company

RaceTrac

Glassdoor3.2

Headquartered in Atlanta, Georgia, family-owned RaceTrac is one of the largest privately held companies in the United States, serving guests since 1934.

Founded in 1934

Atlanta, Georgia, USA

5001-10000 employees