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Dartmouth Health · 3 weeks ago

Senior Network Engineer - Hybrid

US-NH-Lebanon

Full-time

Hybrid

Senior Level

7+ years exp

Dartmouth Health is looking for a Senior Network Engineer to support their area facilities and enterprise network operations. The role involves installation, configuration, and troubleshooting of network hardware, while collaborating with various teams to ensure operational efficiency.

Health CareHospitalMedical

Responsibilities

Support\Installation, basic configuration and troubleshooting of LAN/WAN network deployments, to include: switches, routers, firewalls, and wireless networking technologies

Produce and update technical documentation and diagrams supporting Engineering and Operations teams as part of regular operations and project requirements

Able to perform equipment upgrades, to include; racking, configuring, patching, testing and troubleshooting / diagnostics

Provides timely communication to the team, operations center and clients, during high stress incidents, notifying them of impending changes or agreed upon service impacts, attending required meetings

Responds quickly to changing support needs work in all manner of clinical areas

Demonstrates good verbal and written communications and ability to cross train and interact with all manner of IT Support teams and staff as well as employees and vendor representatives

Demonstrated capability of quickly learning new technologies required for accomplishing all assigned tasks and any related project/implementation goals

Ability to work well independently and as part of an enterprise network engineering support team

Demonstrate appropriate sense of urgency working in production clinical environments, ensuring exceptional customer service and communication

Develop in-depth knowledge of DH standards, procedures, policies and operations and how they relate to the enterprise operational needs and to uphold these standards in daily operations

Coordinate with third party labor (remote hands) ensuring completion and quality control as per enterprise standards

Ability to successfully analyze and resolve complex issues with an emphasis on user satisfaction

Capable of supporting multiple tasks in a high-pressure environment maintaining a professional demeanor

Perform other duties as required or assigned

Qualification

Cisco network technologyLAN/WAN configurationTroubleshooting skillsCisco IOSNetworking protocolsUser satisfaction focusScripting experienceTechnical documentationCommunication skillsTeam collaboration

Required

Bachelor's degree with a minimum of seven years of data network management experience, or the equivalent in education and experience required

A minimum of 5 years of experience implementing and supporting a Cisco Systems based enterprise network, complex network equipment and control systems in a rapidly expanding enterprise environment is a must

Experience with Cisco IOS, IOSXE, NXOS, Enterprise Management and DNA Center. Cisco ISE/NAC, Cisco Wireless Control Systems, Cisco FP/TD Firewalls, InfoBlox IPAM, DNS, DHCP System are all essential in this position

Strong troubleshooting skills regarding, network components, both wired and wireless and NAC concepts. The ideal engineer can quickly identify and resolve problems with minimal supervision

LAN/WAN troubleshooting and configuration experience – Layer 2, Layer 3, Wireless

Knowledge of networking protocols and components to include, but not limited to; TCP/IP, DNS, DHCP, OSPF, 802.11 etc

Proven ability to successfully analyze and perform problem resolution with an emphasis on user satisfaction

Excellent written, oral communications and documentation skills are important