Chewy · 1 month ago
Vendor Compliance Specialist
Chewy is seeking a highly motivated Vendor Compliance Specialist to join their team in Clayton, IN. The role involves auditing inbound shipments, documenting compliance issues, and collaborating with cross-functional teams to ensure vendor compliance and improve operational efficiency.
E-CommercePetRetail
Responsibilities
Audit inbound shipments: fill rate, on time, lead time, operational issues and vendor compliance
Use a ticketing system to tackle issues related to the product, PO, title, or inbound shipment
Participate in manufacturer and vendor reviews
Analyze data over various time frames to reduce defect going forward
Partner with Inbound and Inventory Control leaders to communicate defects, findings, and feedback
Ensure that all product issues are resolved in a way that are ready for the customer
Investigate, collect data, and process all vendor violations for assigned distribution center
Interact with cross functional teams and drive efficiency through collaboration
Document returns/damages and communicate them to Vendor Claims team
Ability to develop and share standard methodologies and detailed processes across the shifts and network
Create a positive team dynamic that encourages all employees in the FC to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience
Support and assist problem solvers from other departments
Qualification
Required
1 - 3yrs prior experience in Inventory Control or Inbound/Receiving departments
Strong written, verbal, analytical and problem-solving skills
Ability to stand/walk up to 12 hours per day
Metrics driven approach
Customer service obsession, with willingness to go above and beyond to satisfy customer needs
Effective communicator and leader for employees, vendors, cross-functional teams, and executive leadership
Proven track record to quickly adapt and drive the right results using data
Ability to effectively operate both independently and as part of a team
Proficient in Microsoft Excel and Microsoft Outlook
Must be able to lift 50-75 pounds with or without reasonable accommodation
Ability to work in both a team environment as well as independently, sometimes in ambiguous situations
Able to handle a fast-paced, changing environment workplace
Must be flexible to work weekends and/or night shifts
Preferred
E-commerce/warehouse background is a plus
Company
Chewy
Chewy is a pet store that offers products, services, supplies, and prescriptions for pet parents and partners with online services.
H1B Sponsorship
Chewy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (250)
2024 (164)
2023 (223)
2022 (305)
2021 (189)
2020 (161)
Funding
Current Stage
Public CompanyTotal Funding
$951MKey Investors
Lone Pine CapitalWells Fargo Capital FinanceBlackRock
2024-09-19Post Ipo Secondary· $500M
2019-06-13IPO
2017-04-18Acquired
Recent News
Benzinga.com
2026-01-13
The Motley Fool
2026-01-09
2026-01-07
Company data provided by crunchbase