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Caterpillar Inc. · 21 hours ago

Strategy Consultant

Chicago, IL

Full-time

Onsite

Mid Level

$106K/yr - $166K/yr

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, committed to building a better, more sustainable world. The Strategy Consultant will be responsible for managing processes and communications related to the on highway telematics business, ensuring efficient operations and customer satisfaction.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Lead relationship with on highway telematics supplier

Manage and maintain all commercial administration processes

Provide quoting support for both dealer and direct sales teams

Create and maintain external marketing materials for on highway solution

Manage order to invoice process, and provide oversight, documentation, and training

Create templates and document new processes

Manage competitive hardware offerings

Works with business partners across the organization and outside consultants to gain industry trends and collect voice of the customer and voice of the business to propose ideas for business growth

Qualification

On-highway industry knowledgeTelematics experienceData gathering & analysisStrategic thinkingRelationship managementValue sellingEffective communicationsNegotiatingDecision makingCustomer focus

Required

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions

Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers

Strategic Thinking: Knowledge of the importance of 'big picture' thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs