COUNTRY Financial® · 1 month ago
Member Services Associate 2 - IAACU
COUNTRY Financial® is part of the Illinois Farm Bureau, an influential leader in agriculture. The Member Services Associate 2 will open accounts for members, resolve issues, and provide exceptional customer service while promoting a range of credit union products and services.
Insurance
Responsibilities
Greets and welcomes members and visitors to the credit union in a courteous, professional and timely manner. Provides prompt, accurate and efficient service in the processing of transactions
Opens new accounts and services existing accounts. Sets up new account files and provides members with all necessary information for membership
Promotes and cross-sells a wide variety of credit union products and services based on member needs
Establishes and assists with safe deposit boxes, U.S. savings bonds and share certificates
Maintains checking account supplies, including ordering checks, as assigned
Serves as back up to call center representatives as needed
Qualification
Required
Typically requires 1+ years of relevant experience
This job operates in a credit union environment and routinely uses standard office equipment such as computers, phones, calculators, scanners and copy machines
Regularly works varied daytime hours and every third Saturday with occasional overtime
Occasional lifting of up to 20 pounds (e.g., safety deposit boxes)
Benefits
Insurance benefits (medical, dental, vision, disability, and life)
401(k) with company match
Parental leave
Paid time off
Paid company holidays
Time off to volunteer
Company
COUNTRY Financial®
COUNTRY Financial® provides insurance and financial services for over a million households and businesses across 19 states.