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San Diego County Credit Union · 1 day ago

Entry Level Bank Teller

Poway, CA

Full-time

Onsite

Entry Level

$19/hr - $21/hr

1+ years exp

San Diego County Credit Union is seeking an Entry Level Bank Teller to efficiently and accurately transact business on member accounts. The role involves promoting credit union products and services, maintaining service standards, and handling routine member transactions.

BankingCustomer ServiceNon Profit

Responsibilities

Process routine member account transactions including: deposits, withdrawals, loan payments, transfers, wires, Cashier Check purchases, loan and VISA advances, lobby drop and closing accounts

Balance cash drawer daily, process direct deposit forms, process daily mail, provide dual control to balance the cash vault

Identify and offer products and services to members to meet their financial needs and/or refer the member to an appropriate representative or partner. Participate in campaigns, contests, member outreach efforts, meetings and one on ones with management. Meet established performance goals as assigned

Accurately record and track all member interactions, referrals and sales, following policy and procedure and maintaining integrity in all actions

Answer basic member inquiries pertaining to their account

Conduct routine research on member accounts as necessary or requested

Assists members by accepting and/or completing applicable forms

Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures

May be required to work weekends and/or extended hours, to include offsite events

Perform other duties as assigned