NinjaOne · 1 day ago
Solutions Engineering Enablement Specialist
Austin, TX
Full-time
Hybrid
Mid Level
3+ years expNinjaOne is a company that automates IT management to enhance visibility, security, and control over endpoints. The Solutions Engineering Enablement Specialist is responsible for designing and delivering training programs for Solutions Engineers, focusing on onboarding and ongoing education to support the team's effectiveness and productivity.
Cyber SecurityDocument ManagementInformation ServicesSoftwareSoftware Engineering
No H1B
Responsibilities
Develop, deliver, and continually refine comprehensive Solutions Engineer onboarding programs that reduce manager involvement and accelerate time to productivity
Build and maintain standardized training curricula for technical skills, including deep product knowledge, technical demos, proof-of-concept delivery, and solution architecture
Partner with Revenue Enablement to ensure Solutions Engineers develop necessary communication and sales skills, including discovery, objection handling, and competitive positioning
Create ongoing education programs for product releases, new features, and competitive intelligence to keep the Solutions Engineering team current and effective
Actively engage with Solutions Engineering leadership and team members to identify opportunities for improvement that can be addressed through training and documentation initiatives
Build and maintain the Solutions Engineering training library, with a specific focus on materials geared toward product expertise and technical demonstration best practices
Proactively review deal activity, calls, and Slack channels to identify training opportunities related to discovery techniques, demo effectiveness, technical positioning, and objection handling
Track metrics and gather feedback to continuously improve enablement effectiveness and measure impact on revenue contribution
Establish and maintain a measurement framework for training effectiveness, including time to productivity, certification completion, and performance correlation
Participate in Solutions Engineering team meetings to proactively gather information on training needs and identify knowledge gaps
Continuously iterate on and improve new-hire ramp programs to drive world-class Solutions Engineering performance
Fiercely advocate for Solutions Engineering needs to support a world-class customer experience and achieve key business targets
Build strong relationships across all stakeholder groups
Other duties as assigned
Qualification
Required
High performing, agile thought leader with a passion for enablement and development
Outstanding presenter and public speaker with ability to engage technical audiences
Strong technical writing skills with ability to create clear, actionable documentation
Ability to coach and mentor Solutions Engineers on both technical and sales skills
Experience developing training programs that drive measurable business outcomes
Strong analytical skills with ability to track metrics and demonstrate ROI of enablement initiatives
At least 3 years' experience in a Solutions Engineering, Sales Engineering, or technical pre-sales role
Experience in training facilitation and enablement using a variety of outlets: virtual, written, and in-person
Track record of improving team productivity and reducing time-to-ramp for technical roles
Preferred
Prior basic video editing experience
Experience authoring LMS courses
Prior experience in high-growth SaaS environment, particularly in pre-sales or Solutions Engineering and preferably across multiple geographies
Deep understanding of Solutions Engineering workflows, including demos, POCs, and technical sales cycles
Strong demonstrated ability to work with cross-functional teams including Sales, Product, and Engineering
Prior experience with enablement platforms (e.g., WorkRamp, Highspot)
Experience with demo environments and technical enablement tools
Bachelor's degree
Benefits
Medical, dental, and vision insurance
401(k) plan
Unlimited PTO
Company
NinjaOne
NinjaOne serves as an IT platform for endpoint management that enhances productivity, minimizes risks, and lowers overall IT expenses.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$761.5MKey Investors
ICONIQ GrowthSummit Partners
2025-02-24Series C· $500M
2024-02-06Series C· $231.5M
2020-03-12Series Unknown· $30M
Leadership Team
E
Eric Herrera
Co-Founder & VP Sales
C
Christopher Matarese
Founder, President, and Chief Financial Officer
Recent News
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Company data provided by crunchbase