Customer Trust & Data Governance Lead jobs in United States
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Trimble Inc. · 1 week ago

Customer Trust & Data Governance Lead

Trimble Inc. is seeking a highly collaborative and proactive Customer Trust & Data Governance Lead to oversee the governance of data produced by customers while using Trimble's SaaS products. This role is essential for ensuring transparency, responsible use, and ethical handling of customer data, while acting as a bridge between various teams to build customer trust and ensure compliance across the product ecosystem.

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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Establish governance policies and controls for customer-generated data, including telemetry, usage events, and user-generated content (UGC) within Trimble’s SaaS products
Work closely with Legal, Security, Privacy, and Product teams to ensure alignment with regulatory requirements (e.g., GDPR, CCPA, AI Act) and contractual obligations
Design and implement frameworks for customer consent, data minimization, and classification of sensitive customer data
Lead metadata documentation and data lineage tracking for in-product customer data flows, from collection to storage, analytics, and model training
Define roles and responsibilities (e.g., domain stewards, data product managers, engineering leads) for governing customer-produced data
Collaborate with the AI Governance Working Group to ensure ethical use of customer-generated data in AI/ML model development and monitoring
Partner with Product and Engineering to embed governance by design early in the development lifecycle
Contribute to customer-facing trust narratives by aligning internal data handling practices with Trimble’s external Trust Center messaging
Drive readiness for customer data audits and support data subject access requests (DSARs), compliance reviews, and data risk assessments

Qualification

Data governancePrivacy regulationsCross-functional collaborationMetadata managementAI governanceInfluencing without authorityCustomer-facing narrativesTrust Center experienceData risk assessmentsExceptional communication

Required

5+ years of experience in data governance, product data management, privacy, or trust-related roles in a SaaS or tech company
Strong understanding of customer-generated data (telemetry, UGC, in-app data), data lifecycle governance, and responsible AI principles
Demonstrated experience working cross-functionally with Product, Legal, Privacy, Security, and Engineering teams
Knowledge of regulations such as GDPR, CCPA, and global privacy/AI frameworks
Familiarity with metadata management, data catalogs (e.g., Microsoft Purview), and data lineage practices
Exceptional communication skills, with experience translating technical policies into customer-facing or executive-ready narratives
Ability to influence without authority and drive adoption of data governance practices across business units

Preferred

Experience in high-growth SaaS environments or companies with telemetry-rich product portfolios
Hands-on involvement in building or contributing to a customer-facing Trust Center or ethical AI initiative
Understanding of AI model development pipelines and associated data governance risks
Certifications such as CDMP, DCAM, AIGP or similar are a plus

Benefits

Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health, dependent care and commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan

Company

Trimble Inc.

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Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.

H1B Sponsorship

Trimble Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (61)
2023 (43)
2022 (52)
2021 (51)
2020 (34)

Funding

Current Stage
Public Company
Total Funding
$1.02B
Key Investors
Bank of America
2022-12-30Post Ipo Debt· $1B
2002-01-15Post Ipo Equity· $19.2M
1990-07-27IPO

Leadership Team

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Robert Painter
Chief Executive Officer
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Phillip Sawarynski
Chief Financial Officer
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Company data provided by crunchbase