People Culture Talent · 3 weeks ago
Vali Health | Founding Product Engineer, Voice AI
Bay Area, CA
Full-time
Hybrid
Mid, Senior Level
$175K/yr - $250K/yr
3+ years expVali Health is building an intelligent AI manager to transform home healthcare operations. The Founding Product Engineer will develop an autonomous after-hours operations system for healthcare, ensuring critical calls are handled with care while augmenting human capabilities.
Management Consulting
Responsibilities
Build the After-Hours Brain for Healthcare
Own the complete autonomous operations pipeline—from voice interactions to workflow execution to human escalation—ensuring no critical call goes unanswered
Design and implement the intelligence that determines when AI can handle situations independently versus when human expertise is required
Build the tools and integrations that power our voice agents—workflow execution engines, structured data capture, and seamless handoffs to existing systems
Develop monitoring, review, and audit systems that give human operators complete confidence in AI-driven decisions
Create continuous improvement pipelines that learn from every call—automated testing, evaluation frameworks, and rapid iteration cycles
Work directly with operations teams to translate messy real-world scenarios into reliable, safety-first automation
Build full-stack solutions that work from day one—from backend orchestration to operator dashboards to customer-facing experiences
Partner with stakeholders to define automation boundaries and translate operational requirements into bulletproof product features
Qualification
Required
Strong product intuition and believes the best way to build great products is to get them in users' hands quickly, then improve based on real feedback
Gets energized by direct customer interaction and seeing immediate impact from code changes
Is passionate about conversational AI and has hands-on experience building agents that solve real operational problems (not just demos or prototypes)
Uses AI-native development tools to move faster while maintaining production-quality standards
Naturally takes full ownership of projects and communicates proactively to keep things moving
Thrives in fast-paced environments where priorities can shift based on customer needs and market feedback
Understands that great automation isn't just about the AI—it's about the entire ecosystem of tools, processes, and human oversight that makes it trustworthy
Can work across the full stack to ship cohesive products that solve end-to-end problems
Preferred
3-5 years in startup environments where you've learned to balance speed with reliability
Production conversational AI experience — you've shipped and operated call automation or voice agent systems that real users depend on
LLM production expertise — deep understanding of tool use, structured outputs, evaluation frameworks, and safety guardrails
Operations tooling background — you've built internal tools, QA workflows, escalation systems, or audit-friendly interfaces
Full-stack comfort across backend systems, LLM workflows, and user-facing applications
Operations translation skills — experience working with ops teams to convert chaotic real-world processes into reliable software
San Francisco-based and excited about in-person collaboration (minimum 3 days/week) for tight feedback loops and rapid problem-solving
Benefits
Equity reflects the transformational impact you'll have
Company
People Culture Talent
Helping VCs and venture-backed startups build thriving teams and inspire their people through exceptional Human Capital Management.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase