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Onni Group of Companies · 3 weeks ago

Parking Attendant

Seattle

Full-time

Onsite

New Grad, Entry Level

$27/hr - $28/hr

Onni Group of Companies is a leading organization in community building and property management. They are seeking a Parking Attendant to supervise parking operations, build relationships with management and tenants, and ensure a high-quality parking experience.

Real Estate

Responsibilities

Conduct daily inspections of the parking structure to ensure that appearance is always up to Onni standards

Oversee daily parking operations, including monitoring the parking kiosk, observing transactions, and ensuring smooth guest and employee parking experiences

Assist customers with all parking-related needs such as information, directions, validation sales, monthly parking sales, key card issues, jammed tickets, damaged tickets, credit card problems, and use of automated systems

Assist Movers with directions for Move-ins and Move-outs and enforce proper parking

Ensure all parking equipment is operational and promptly escalate any malfunctions or service needs to the maintenance and property management team

Prepare tenant parking statements, process collections, manage key card additions/deletions, and ensure tenant compliance with lease parking provisions

Provide excellent tenant service by responding to requests/problems in a timely and courteous manner and following up to ensure satisfactory resolution

Generate reports as needed (cashier report for each individual exit lane, DRs, Sales Journals, Reconciliation reports, payroll, ticket recap, additions/deletions of key cards, and validation sales)

Coordinate contractor activity regarding the Parking Garage

Ensure that property management and 3rd party records are maintained

Secure assigned posts at entry points and welcome and greet guests

Ensure guests and residents are authorized to be inside a venue by checking identification, using registries and guest lists, and issuing wristbands or other security measures

Remind guests, residents, and employees of safety and security policies with an attitude of dignity and respect, maintaining a positive and fun environment

Roam the entire property on foot; monitoring and promptly reporting or resolving issues and assist front desk agents with situations throughout the property

Complete investigations and prepare written reports for incidents regarding medical emergencies, property loss and damage, or other criminal activity occurring on the property

Qualification

Parking management accountingAutomated parking systemsMicrosoft OfficeCustomer serviceSafetySecurity regulationsHospitality industry knowledgeEnglish communicationSelf-starter