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Roofstock · 1 month ago

Onsite Manager (Part-Time)

Oakland, California, United States

Part-time

Onsite

New Grad, Entry Level

$16.90/hr - $20/hr

Roofstock is the leading end-to-end investment platform for single-family rental homes, aiming to reinvent the rental housing ecosystem. The part-time Onsite Manager will live onsite and be responsible for maintaining the property, responding to emergencies, and providing outstanding customer service to residents.

FinTechMarketplacePropTechReal EstateRental Property

No H1B

Responsibilities

Weekly upkeep of the exterior walkways and common areas, including removing all litter and debris from the building grounds, city sidewalks, gutters and general marketing perimeter surrounding the building

Cleaning laundry rooms, mailbox areas, and pool areas, as applicable

Assist with leasing units by placing keys in lockboxes for self-showings, hosting open houses as requested, and performing in-person showings as needed

Assist with inspections of units, including but not limited to: Rent Ready, Move-In, Initial Move-Out, Move-Out, City and County Required, and Preventative Maintenance

Respond to emergency on-call issues including taking phone calls, contacting vendors, taking photos, writing preliminary incident reports, and reporting incidents to and following up with the Property Manager

Assist with touch up cleaning of vacant units between residents

Check and replace or request replacement of exterior lighting

Clean trash and recycling areas weekly. Break down oversized boxes, small furniture, and compact trash bin contents, as needed

Monitor trash and recycling to ensure scheduled pick-ups occur. Champion city recycling requirements where applicable

Perform minor work orders, such as changing light bulbs, sweeping/washing walkways, changing locks, and cleaning of units as needed

Ensures that storage areas always remain locked when not in use and that all occupied storage units are income-bearing

Light landscape work including, but not limited to, pulling weeds, watering planters and raking leaves. Must be able to use a blower, shovel, and other equipment, as needed

Deliver resident communication and legal documents as required and within local, state, and federal regulations

Monitor parking spaces, issue citations, and request tow of cars that are improperly parked, abandoned, or in spaces assigned to another resident. Additionally, audit that all income-bearing parking spaces are only used by persons with parking agreements for that space

Appear before rent boards and at city compliance-related meetings as necessary

Perform other duties as required

Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Qualification

Light handyman workCustomer serviceCommunication skillsMobile application managementGeneral cleaningPower tools usageTouch up painting

Required

Must own smartphone and possess adequate skills to manage tasks and reports through mobile applications

Must be able to pass a criminal background check and drug screen

Must be able to work at varying times, including evening and weekends hours and be available for on-call status

Strong written and verbal communication skills with all stakeholders

Strong customer service skills

Past experience with light handyman work, such as changing locks, troubleshooting issues, sweeping, mopping, general cleaning, changing light bulbs, using power tools, general tools, and touch up painting as needed