Waymo · 1 day ago
Software Quality Operations Specialist
Mountain View, CA
Full-time
Onsite
Mid Level
$120K/yr - $151K/yr
4+ years expWaymo is an autonomous driving technology company focused on improving mobility and safety through its advanced self-driving technology. The Software Quality Operations Specialist will partner with engineering teams to design, test, and deploy AI and machine learning models, ensuring the quality and reliability of the Waymo Driver. This role involves developing strategies for issue detection and quality assurance while collaborating with stakeholders to integrate AI insights into operational workflows.
Artificial Intelligence (AI)AutomotiveAutonomous VehiclesSensorTransportation
Responsibilities
Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools to drive step-change improvements in issue discovery & detection, triage efficiency, and quality assurance
Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases. Develop and refine data-driven strategies for issue discovery and monitoring, enhanced by ML model outputs
Serve as the key link between AI/ML development and operational execution. Define and document new policies, guidelines, and Standard Operating Procedures (SOPs) that integrate AI tools and insights into daily vendor workflows
Design and implement robust quality control processes for both human and AI-generated outputs. Perform meta-quality checks, validate the integrity of vendor work, and provide feedback to improve both human and model performance
Act as the subject matter expert for our Software Quality Operations, working closely with stakeholders, program leads, and vendor teams to ensure seamless adoption and maximum impact of AI/ML advancements in our quality processes. Be the trusted source for creating and updating technical policies, guidelines, and standard operating procedures for new scopes, platforms, and driving signals
Provide technical leadership and consultation to stakeholders to enhance our workflows and quality. You'll be at the forefront of identifying and escalating issues with our tools, providing technical requirements to engineering, and driving user testing to support the development and deployment of new tooling features
A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment
Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment
Qualification
Required
BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations
Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring
Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics
Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations
Must have the ability to work a flexible schedule, including some weekends and holidays, as needed
A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment
Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment
Preferred
Demonstrated strong execution with ability to drive outcomes
Experience working with offshore teams / multiple local operations hubs
Basic SQL querying
Competency in LLM / transformer models, and / or ML for robotics domain experience
A greater focus on using your subject matter expertise for results analysis and direct customer consultation in the development of new and improved solutions
Self-motivated with basic skills in task planning and time management
Benefits
Waymo’s discretionary annual bonus program
Equity incentive plan
Generous Company benefits program
Company
Waymo
Waymo is a mobility technology company that improves transportation by developing self-driving solutions for travelers and daily commuters. It is a sub-organization of Alphabet.
1001-5000 employees
H1B Sponsorship
Waymo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (231)
2024 (175)
2023 (268)
2022 (306)
2021 (298)
2020 (317)
Funding
Current Stage
Late StageTotal Funding
$11.1BKey Investors
Alphabet
2024-07-23Series C· $5.6B
2021-06-16Series B· $2.5B
2020-05-12Series A· $750M
Leadership Team
Tekedra Mawakana
Co-Chief Executive Officer
Elisa de Martel
Chief Financial Officer
Recent News
2026-01-09
Sherwood News
2026-01-09
2026-01-08
Company data provided by crunchbase