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Citizen Relations · 2 days ago

Account Supervisor - Corporate Communications

Manhattan, NY

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $95K/yr

5+ years exp

Citizen Relations is a global PR agency that focuses on unleashing the potential of ambitious brands. They are seeking an Account Supervisor for Corporate Communications to manage client relationships and execute corporate communications programs, including crisis management and thought leadership.

Public Relations

Responsibilities

Be a key member of client account teams, working as a link between the junior and senior teams members

Execute corporate communications programs, including crisis and issues management, internal communications, executive visibility, and thought leadership

Manage program tactics within a campaign with oversight from senior team members

Create timelines, identifying all deliverables from campaign start to finish with minimal oversight

Able to work in a fast-paced environment and manage multiple accounts and clients at a time

Write creative and compelling materials that require little to no revisions

Keep your finger on the pulse of industry trends to inform media relations and social media strategies

Recommend creative and engaging tactics for client campaigns based on market developments and industry knowledge

Support plan development by writing tactical recommendations in a compelling manner with little revisions required

Manage executive speaking bureaus, proactively uncovering opportunities & recommendations

Present tactical recommendations to clients with little support from senior team

Directly execute client-facing correspondence with little or no supervision

Establish direct, professional relationships with client contacts

Support client crisis events with timely monitoring, research and other needs as directed

Support new business pitch development through generation of research and developing PR tactics with oversight from senior team members

Help to build out ideas for identified client growth opportunities

Review and maintain understanding of client budgets as well as manage execution budgets

Build positive professional relationships with junior staff and provide constructive and comprehensive feedback when reviewing work from junior level

Qualification

Corporate communicationsCrisis managementMedia relationsExecutive visibilityB2B experienceB2C experienceSocial media strategyStrategic thinkingClient relationship managementPresentation skillsTeam collaboration

Required

5-7 years of communications experience in an agency or corporation. Agency experience working with larger, complex organizations preferred

Proven experience with integrated corporate communication programs including corporate brand building, media relations, issues and crisis management, executive visibility and thought leadership, digital and social, and stakeholder management is required

Both B2C and B2B experience is a plus

Confident presentation skills

Deep understanding and application of best practices in earned and social media

Solid understanding of the different social media platforms and how to use them

Strategic thinker – Creative and analytical in gathering information about clients' industries and business. Can effectively apply what's 'known' toward measurable and effective communications strategies that generate desired results, and grow client relationships

Strong writer – Capable of delivering effective and creative written products for clients, including media materials, speaking notes and executive blog posts

Advisor - Demonstrates an excellent understanding of the clients' businesses, runs effective client meetings and shows a high level of integrity in providing advice and counsel to support teams

True teammate – Understands the importance of advance planning, well designed processes and measurement tools to help optimize the long term success of group and team activities

Media relations - Strong understanding of storytelling. Proven media relationships and results

Professional and ethical - While upholding our values of quality, integrity, respect and an entrepreneurial spirit