ROCS Grad Staffing · 3 weeks ago
Air Import / Export Specialist
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$45K/yr - $55K/yr
5+ years expROCS Grad Staffing is seeking an International Air Import / Export Specialist to join their dedicated Logistics Division. This role involves developing client relationships, managing import and export processing, ensuring regulatory compliance, and delivering exceptional service.
ConsultingCRMEducationEmploymentHuman ResourcesInformation TechnologyMarketingRecruiting
Hiring Manager
Evamarie Gravallese
Responsibilities
Plan specialized logistics shipments in coordination with clients’ unique requirements
Ensure orders are set up accurately and communicated effectively to other departments and/or logistics service partners in compliance with all regulations and standard operating procedures
Escalate all client issues to the management team as required
Identify and implement strategies to improve the quality of service and productivity within the team
Maintain a good working knowledge of internal enterprise systems and logistics management platforms, particularly:
All customer service-related functions within the tracking and management system
The dedicated email program to include client email and contact group information updates
Assist the Commercial Group (Sales) as required or directed by the local management team
Undertake any other reasonable duties or responsibilities at the request of the management team
Ensure compliance with all company policies and procedures
Understand and embrace the company mission by providing the highest quality global transportation and logistics services for our customers
Ensure compliance with all required industry training certifications
Qualification
Required
Background in air import and export up to five years of experience
Excellent verbal and written communication skills
Strong problem solving skills
Tech-savvy, knowledge of Microsoft Office - Excel, Word, and PowerPoint
Demonstrate a strong sense of teamwork
High degree of attention to detail
Willingness to work the evening shift
Preferred
Four-year Bachelor's degree is nice to have but not required
Company
ROCS Grad Staffing
We help businesses throughout the Northern VA and Washington DC Metropolitan areas find the top recent college grad talent for entry and junior level positions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Brandon Labman
Co-Founder
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